Name: Captain Jerry's Seafood
Telephone: (910) 864-8691
Rating: 4.1

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Posts

D. M.D. M.

Maybe I should have read the reviews before coming here. Its definitely a mixed bag of good reviews and bad reviews. For my experience here, customer service wasn't bad at all. There wasn't a wait to be seated, the place looked clean and it wasn't crowded. The decor reminds me of an older diner for sure, nothing modern (more on that later). The menu has a good variety of not just seafood, but also other things such as chicken and steaks. I ordered the special which has a variety of their options, fried scallops, fish, oysters, popcorn shrimp, jumbo shrimp, stuffed crab, which was about $22 plus im sure there was extra depending on what fish you choose. I opted to get the clam chowder with my meal which I will say as far as texture was ok, decent amount of clams, but it was bland. I've never been to a seafood place and received bland clam chowder. It seemed when I received my order, much of the food seemed to lack flavor. We also got the Alfredo which also lacked flavor, there is an extra charge for adding shrimp or scallops, we added both. My daughter said the alfredo lacked flavor but the scallops and shrimp were too salty. We saw the snow crab legs were "market price" and asked what the market price was and was told 2 lbs for $52? We have been to more mainstream restaurants, land shark for example 2 lbs was only $32. At the end, when we asked for our bill, we were brought out some paper that had everything on the menu marked with what we ordered with additions, but no total. Basically its not a bill that had everything digitized with what you ordered itemized with a total at the bottom? It's 2024, you should be able to provide an itemized bill with a total instead of this dizzying old school type diner bill where you would have to kind of do the math yourself just to figure out what you ordered and how much its going to cost. Basically you take the that paper to the register where they tally everything up? At the end of the day, the verdict is we would probably not come back since the food was way too expensive in comparison to the quality. Honestly ruins it for other local establishments since after this, we are not sure if we want to gamble again. Would rather go to a mainstream restaurant like Bonefish where we know, that even though it might be pricey we are at least guaranteed a flavorful meal since the menus are standardized meaning that each dish no matter where you go in the country will be seasoned and served to standard and if its not, they will make it right. Versus the food tasting on how the cook feels that day or however they wish to season it, which Im assuming the day we went, they were feeling "bland".

James DanielsJames Daniels

The level of mad I am right now. Please looks at my plate and tell me if this looks like a large to you all. This was a large I had not took any thing out my box because I could not wait to get home and take a picture for this review. I have been coming here since I was a child and the owners kids was kids. They are grown now and running the place if that lets you know how long I have been a customer. I will not be one now. Reason why the increase in price and you never decrease the price when the dining room was closed and you just had cooks and stage taking orders. Now another increase and still no dining room. I wish I had a picture from another restaurant I go to call captain Steve’s in Fort Mill, SC and Harrisburgs, NC. The put your large to shame. When they increase price I don’t care before they give you enough to eat on for at least two days. Please look at the pictures my mom had a small combination plate and had more if not the same amount of shrimp. Captain Jerry’s y’all need to do better.

Ariell SAriell S

The food is usually good, but I feel as though they are not organized with their online orders, they told my sister that they didn’t have my order even though it was already paid for with the confirmation number. She then waited almost 20 minutes for them to say oh no, we do have your order but it’s not ready. Then we cut the potato open and it is rotten!!! Mind you it was late at night whenever I placed my order so I did wait until this morning to call when I call the manager came to the line. She did not sound as pleasant as who answered the phone whenever. I told her what happened she side and said well you can come bring it back and get another potato.. I then expressed that there was no way for me to come back and get another potato. She then explain to me that’s the only thing she can offer again. Food is usually good no problem but for this, just be mindful look at your food and cut your food open before you leave this establishment.

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Featured dishes

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House Special

Side | Chicken Fingers (3)

New England Clam Chowder

Reviews of Captain Jerry's Seafood

4.1

(753)

2.0

1y

Maybe I should have read the reviews before coming here. Its definitely a mixed bag of good reviews and bad reviews. For my experience here, customer service wasn't bad at all. There wasn't a wait to be seated, the place looked clean and it wasn't crowded. The decor reminds me of an older diner for sure, nothing modern (more on that later). The menu has a good variety of not just seafood, but also other things such as chicken and steaks. I ordered the special which has a variety of their options, fried scallops, fish, oysters, popcorn shrimp, jumbo shrimp, stuffed crab, which was about $22 plus im sure there was extra depending on what fish you choose. I opted to get the clam chowder with my meal which I will say as far as texture was ok, decent amount of clams, but it was bland. I've never been to a seafood place and received bland clam chowder. It seemed when I received my order, much of the food seemed to lack flavor. We also got the Alfredo which also lacked flavor, there is an extra charge for adding shrimp or scallops, we added both. My daughter said the alfredo lacked flavor but the scallops and shrimp were too salty. We saw the snow crab legs were "market price" and asked what the market price was and was told 2 lbs for $52? We have been to more mainstream restaurants, land shark for example 2 lbs was only $32. At the end, when we asked for our bill, we were brought out some paper that had everything on the menu marked with what we ordered with additions, but no total. Basically its not a bill that had everything digitized with what you ordered itemized with a total at the bottom? It's 2024, you should be able to provide an itemized bill with a total instead of this dizzying old school type diner bill where you would have to kind of do the math yourself just to figure out what you ordered and how much its going to cost. Basically you take the that paper to the register where they tally everything up? At the end of the day, the verdict is we would probably not come back since the food was way too expensive in comparison to the quality. Honestly ruins it for other local establishments since after this, we are not sure if we want to gamble again. Would rather go to a mainstream restaurant like Bonefish where we know, that even though it might be pricey we are at least guaranteed a flavorful meal since the menus are standardized meaning that each dish no matter where you go in the country will be seasoned and served to standard and if its not, they will make it right. Versus the food tasting on how the cook feels that day or however they wish to season it, which Im assuming the day we went, they were...