Little Caesars Pizza — Restaurant in Fayetteville

Awful experience. The food was fine though. We were out of state for a funeral and staying at a local hotel. We did not have a car with us so I ordered online as I was also unfamiliar with the area. I put in the notes that I would be waiting out front so not to inconvenience the driver. We came down and a car pulled up and asked if we ordered pizza and I said yes. He hands me the food part of the order and as he looked at the receipt he says "oh they're out of Pepsi so get a refund in the app". And leaves. We had nothing to drink with our dinner at this pont. Well I don't have the app so I called the store and the manager tells me to get a refund in the app as well. Apparently they use Door Dash for delivery so they Aren't liable for whatever the issue is...contact door dash he says. He would not give me the number or even the number to the little Caesars head quarters. He said he was the manager there. Gross ...to treat customers like that. I managed a Caesars before ...never ever would they have treated a guest like this. I was pissed. Luckily the little Caesars was about a half mile down the road. I got the Cherry Pepsi I paid for. Didn't get an apology or thanks for your business ...nothing. DO BETTER, LITTLE CAESARS IN FAYETTEVILLE,...

Order a pizza online at 5:27 pm through the web site. (this was after the Little Caesar App would not allow me to build a pizza, and reloaded the app again and once again it would not work). Pizza was to be ready between 5:47 - 5:52 pm. Arrived at 5:53 pm, pizza not in the Portal Pickup, ask the clerk and was told it was in the oven. At 6 PM I inquired about the pizza was was told it was in the oven, at 6:10pm I inquired again and was told it was in the oven, I then asked for a refund, the "manager" came and told me it was in the Oven. I said, you have two minutes, or I want a refund. At 6:15 the manager started the credit to my credit card and told me I did not need to be rude to her employees. All I did was ask about my pizza stating it was over 15 minutes past the time it was due, and I could have gotten a pizza from Domino's faster. It takes 8 to 15 minutes to cook the average pizza, who would want a pizza that had been in the oven for over 1/2 and hour! They could have been honest and simply said we have not even started making my pizza, instead of telling me it was in the oven. Not being truthful to a customer is disrespectable to the customer's...

Been dining here for at least 20 years. 3 years in the Fayetteville district. Every time we order the same thing. Pizza, crazy bread & wings. Today I went for the crazy bread and wings first. My husband went for the pizza and instantly stated his mouth was on fire from the level of spiciness. So I tried it and I actually like spicy food, but this was totally unbearable to the point I couldn’t enjoy any of other food I ate after that. We called the location to let them know. The person we talked to (Dana) said we could bring that pizza back, but they that would give us one of the same pizza, same ingredients. We tried to let her know this pizza was not normal & just wanted to let her know what was going on in the kitchen. Very rude & unapologetic. Offered no resolution for us. Needless to say, little Caesars lost a 20yr loyal customer, but from what Dana came across they...