Walk-On's Sports Bistreaux - Fayetteville, AR Restaurant — Restaurant in Fayetteville

First and last visit. Abominable service and customer service. 3 adults and one child. Although I never got to taste my order, I give the food 2 stars because my niece's chicken alfredo pasta tasted just as good as the Stoufer's frozen food from the supermarket and she was happy with it. The restaurant was empty when we arrived. My water, drink and appetizer came in on time. However, our food took 40 minutes to arrive. In the meantime they attempted to server us the same appetizer twice and argued with us that we had ordered it. When the food finally arrived, mine was lukewarm at best. I spoke to a waitress and she told me she would take care of it. 10 minutes later another waitress came around and I spoke to her as well. I asked her if it was going to take another 40 minutes, to which she said "I don't know". No attempts at finding out or being any more helpful. Since my family was already halfway through their meals, I told her I would not be dining there anymore and asked her to comp the $10 drink I had ordered. She never said "yes" or "no" and I had to ask her again, as she walked by. She said they would not comp me the drink. A manager gets involved. Her position is that they were already "comping me" the meal. I stated that they were not comping me anything; they were just not charging me for cold food I did not eat. Her position was that not charging me for it was already a big favor, and she accused me of trying to get a free drink and that I should think of the dining out experience the same way as buying groceries. It did not matter that the table's bill was $120. It was when she wanted to charge me $1 for the two bites I had taken out of the "side salad" (pre-cut lettuce only) that i brought the camera out, she stopped talking to me and the general manager comped me the drink. No apologies, even if fake, to address the cold food/slow service. As far as I am concerned, it is an extremely overpriced menu tourist trap for all the adjacent hotels. SEP/10/24 Update: Some visiting people staying at the Holiday Inn went there and, although they said everything was fine, after they heard my story they said the waitress asked them for a good review after she asked if they were happy with the service and food. Make of it...

Don't know where to begin. Food was OK. Just ok not worth the $60 for 2 people. I ordered online, I use online and curbside service quite a bit, when we eat out, we eat take-out. I got there 5 minutes late according to my order info so I expected it to be being bagged up or already waiting. I give my name to the take-out pickup girl and she gets a deer in the headlight look. Claims can't find order, having problems with internet order system. She disappears comes back with same look and mumbled at me about something who knows can't hear her, but I did hear something about did I pay and did I have proof. Yes I had proof on my phone that I left at home, you're lucky I live a block away and send husband to retrieve phone..meanwhile we're about 5 minutes into my visit when the manager magically appears again with some lame excuse but found my order and are cooking it now. I say all this because like so many others I've worked my share of restaurants. Sir your floor was the grosses nastiest floor it damn near pulled my shoes off I can image what your restrooms look like. While waiting for my order I took a seat, upon entering your dining room everyone of your employees were huddled together looking at their phones and you were stopping to laugh and joke with them. I know you could see i wasnt happy (didnt make a big stink but body language says alot) Never in my life have I seen such mismanagement, did they not teach you the phrase "you got time to lean you got time to clean" your staff were neglecting their(your) customers. You gave me my meal with a half-hearted apology and I gave who a 15%tip? I don't expect you to be open long, either way it's a moot point because I...

Dining at Walk-On’s was like stepping into an action-packed blockbuster starring none other than Kaylie, our server extraordinaire. From the moment we sat down, it was clear this wasn’t going to be an ordinary meal—it was going to be a spectacle.

Kaylie didn’t just serve us; she practically defied the laws of physics. Need a drink refill? She sprinted across the restaurant, leaped over a row of booths, and landed perfectly at our table, pouring the sweet tea mid-air with the precision of a Cirque du Soleil acrobat. Someone at a nearby table dropped their fork, and before it even hit the ground, Kaylie caught it with a no-look grab and casually handed it back like it was no big deal.

When our food came out, it wasn’t just served—it was delivered with the fanfare of a Broadway production. Kaylie carried an impossible stack of trays on one arm while spinning a basketball on the other. At one point, she somersaulted over a toddler who’d wandered into the aisle and still managed to land our plates gently on the table as if she’d rehearsed it a thousand times.

But the pièce de résistance? The ketchup. When we asked for some, Kaylie disappeared for a moment, only to reappear dangling upside down from the rafters with a bottle in hand. She squeezed it into a perfect heart shape on my burger with one hand while giving a double thumbs-up with the other. It was so impressive, I forgot to eat for a solid two minutes.

If you go to Walk-On’s, do yourself a favor and ask for Kaylie. You won’t just get food; you’ll get a live-action superhero, a magic show, and an unforgettable story to tell your friends. Five stars? No. Kaylie deserves a...