Domino's Pizza — Restaurant in Fillmore

Pretty disappointed. I called the store repeatedly on a Saturday night at around 12am (operating hours say closed at 1am). All of my calls went unanswered, so I tried to place the order through the mobile app. I placed the order and thought everything was fine. I got a call shortly from the store manager Stephanie saying that they closed the store at 12 now instead of 1 like the operating hours state. She told me she could either send the pizza out first thing in the morning once they opened on Sunday ( which I didn’t want) or she could just reverse the charge on my card. She also said I would be entitled to one free pizza because of the inconvenience and all I would have to do is pay a delivery fee if I wanted it delivered.

Well once I decided to take them up on the offer ( only one week later ) I called the store and told them about it, and they called the manager and then they told me that they had no recollection of the situation.

It was obvious that the employees just didn’t want to take my call because they didn’t want to work.

I work in customer service and this is just not...

I eat at many Dominoes because I love their sandwiches and pasta dishes. I WOULD NOT recommend this Domino's in Fillmore to anyone. My order total was $38 and that included $8 for the driver. I ordered 3 Philly cheesesteaks and a pasta dish. When I looked inside my sandwiches I realized there wasn't 3 tablespoons of meat. There is something wrong with the way they prepared my sandwich as the portions were not correct. I literally got a tiny quantity of meat and cheese. Same portion problem when it came to my pasta dish. The tin was only half-full. I love Dominoes but this one in Fillmore has a problem providing the correct portion so I contacted their corporate office. If I spend $30 on food it ought to be proper portions. 3 Philly cheese steak sandwiches and I was lucky to get a quarter cup of meat in all three total. I didn't complain to management I will NEVER order or recommend to anyone to eat at this Domino's in Fillmore. I hope their corporate office looks into their portioning for the public. This was the worst...

I wouldn’t recommend dominoes to anyone especially in Fillmore. I was supposed to be comped an order of 14 chicken wings after I complained a week ago the day I pick them up they were cold when attempting to redeem this the manager refused and stated he had no idea what I was talking about! This is not the first time this dominos has given me cold food and refused to correct their mistakes. Their manager “Luis” has poor customer service skills and lacks organization why is he not being held accountable for his and his employees actions or mistakes? Not to mention someone I was with left their phone on the counter on accident when we returned to pick it up they stated they didn’t see it. When the cops were mentioned the phone magically appeared one of the employees tried to pocket the phone! I’ve complained and never heard any answers from them. Don’t order from this...