Japan West — Restaurant in Findlay

The music playing constantly - and very loudly - was abysmal for a japanese restaurant (imagine a hotel lobby - that kind of music). On top of this, it honestly had 0 decor. Maybe one painting here and there, that's it. The room they seated us in felt like I was being interrogated by my own friends and family, or an office. The fried rice had no flavor at all - which was intentional on tge chef's part, and depressing. Their sushi menu was massive, but it was basically columns on an excel spreadsheet. It felt like the cooks weren't confident enough to season their own food, so they gave us a "parmessan bottle" filled with seasoning, and soy sauce. In Japanese culture, adding condiments to a dish is honestly an insult to the chef - so having bland food served was exceptionally depressing. If the decor and music were nice, I could overlook these flaws easily, as the atmosphere is just as important as the food. But the design of the restaurant seemed heavily focused on businessmen and women who are going to give presentations while they eat on a company's budget (which explains the high prices). As a guest, I felt completely and utterly unwelcome just from the atmosphere alone, almost like I was confined...

We stopped by this restaurant on our way home from Detroit to Columbus. It was a very busy Saturday night, so the wait was a little bit longer than expected.

However when the food finally came, each minute of waiting paid off. Very authentic and delicious Japanese food. My dinner box has very good variety. When they serve your tempora with smashed white radish, you know it's a good Japanese restaurant. My husband had curry rice with tonkatsu. The curry is every rich in flavor, and he did not share his tonkatsu with me, so I don't know how that tastes like. (Must be too good to share🙃)

The eating experience is quite enjoyable (except the waiting part), but it did not stop here. It was until Sunday and after we got back to Columbus that I realized I left my purse at Japan West. I left Japan West a message, and they replied once they received it. And the staff was nice enough to mail it back to me, so I don't have to go through all the work to replace my driver's license and bank cards. Thank you so much, Japan West.

This doesn't mean I encourage you to leave your purse at a restaurant, but Japan West, they have the hospitality to go extra milage to provide you a real GOOD service. I...

We were actually really excited to come here since the reviews were consistently great. When walking in it didn't seem like the AC was that high but I think we got used to it. Now, I did like that the server came by with towels to wash our hands with and then we were given Chex mix as the table snack? Lol Our server was attentive until I told her I didn't like my ramen. Now I understand some restaurants don't house make their ramen but my ramen tasted like a Maruchan package you can get for $1 at the store and overall didn't eat more than two bites, definitely not $15 worth. When I told her I didn't like it she said "oh I'm sorry" and walked away while I was talking to ask her to take it back (this pissed me off) as I wasn't offered to get something else or anything. My husband ordered nigiri which wasn't bad he said the quality of the fish could've been better for the price per piece of fish not order, salmon was kinda too fishy if you get my drift. The two rolls we got were great but overall, wouldn't go back- there's not many options for special rolls and definitely not worth the price and you'll still have to pay for your food if you...