Terrible service every single time and that's with any given server. I'd give them zero stars if it were available. Also, most times the food isn't always up to standard. Their hollandaise sauce is almost always overcooked and separated. Always out of something. They always forget silverware. When you buy a pot of coffee it's $2.99, no biggie, but if you ask for an extra cup for your companion they charge an extra $2.99 for that cup! Mind you, the pot of coffee is +/- 28oz. Down the block at the coffee shop a large 20oz cup of drip coffee is $1.75 w/free refills! Will never step foot in this place again. My son and I ordered food and he wanted the sausage gravy and biscuits, of course they were out of biscuits. So he orders just the sausage and gravy. Another server brings out our food, one plate, his sausage and gravy is on my plate. I say to her, "is this the sausage and gravy?" She says, "yes." I tell her it's my sons. She then says, "they told me to just bring it like that." Oh and of course, no silverware! After asking two servers for silverware with no quick results, I grabbed wrapped silverware from a table behind me that had not been cleaned off, gross! I would not recommend this place, ever! No bueno. You'll get better service at Bob Evans or Denny's, probably even Waffle House!
update One more thing, the worse part about this last visit, my complaint was brought to managements attention. I didn't ask for anything to be removed from my bill or for any free meal when I return. All I asked was that they address their issues with their staff. The owner decided that their best solution for me was to never return and that I am not welcome there anymore because a couple other times before when I've visited, their staff have given me bad service. Problem fixed, for...
Read moreAs a spur of the moment decision before I went to Eyes On Main to pick up a new pair of glasses, I decided to try this restaurant as I had never been in here before. I stood inside the door for over 5 minutes waiting to be seated. The two ladies behind me said they had finally had enough and turned around and walked out. I finally got seated and placed my order for Maryland blue crab Benedict's. When I received my plate, the English muffins were burnt black, my poached eggs were cooked solid and not runny yolks but more like a hard boiled egg. It was hard to find the Maryland blue crab. Definitely under portioned. Also there was not much hollandaise sauce on top. Good part was that my hash browns were cooked properly. Overall I was totally disappointed by the atmosphere, being ignored by the staff working there that looked at me but ignored me standing at the door and the lack of properly cooked eggs Benedict. At least I found out that I will not have to go back. I don't...
Read moreFresh eggs, crispy bacon, big portions. To be completely honest, it's closer to 4 stars but for the area, it's the best of the bunch. The coffee is delicious. The eggs are fresh and they will accommodate any order. The service is super fast. The hashbrowns use fresh potatoes but I was disappointed that I asked for them crispy and they were not. However, the portion filled half the plate. The avocados were fresh. The salsa is canned. The biscuits were disappointing and griddled. However, the next day, I came and ordered sides of English muffins toasted no butter, the thick cut bacon, and the scrambled eggs to build our own breakfast sandwiches and everything was perfect. Everything is clean and the people are welcoming. Just understand what you are getting and order it exactly as you want to have it and they'll make it to order. If you have kids who want pancakes or french toast or waffles, you've come to the...
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