Park Hill Pizza — Restaurant in Fitchburg

Food is great (I really love the food here esp the pizza I dont understand so many bad reviews on that part or why someone would order a whole pizza and the entire family not eat it.. spoiled people) However delivery driver a few years ago, middle aged guy, called and asked me for my card number again claiming it didnt go through when I ordered over the phone then I got small fraudulent charge spoofed to be from a hardware store, called store and they said they got a few calls from people regarding that and its not actually on their end at all, someone found a way to put a certain store name in the charge. I would never in all my life ever trust a pizza place with a card again, at least not a delivery guy. And yes the phone lady was condescending..they give a menu that has steak tip dinners listed, I asked for it and got "Honey we dont have STEak this is a pizza place" I don't like when people call me honey and maybe the menu slips they attach to pizza boxes should be correct and not generic. But yeah the foods great just...

Ordered 2 subs 1 small fry, they said 45 min for delivery. It’s been over an hour. Then we called to see where it was and it hadn’t even left the pizza place yet!! Orders before that were not correct either. They will put you on hold five times while talking in the background and trying to take your order! Good food but bad service 👎🏼

Boyfriend here: On 08-29-20, We ordered 2 steak and cheese grinders and had them delivered. Shortly after eating mine, I felt sick. After several hours, I had a fever of almost 103. Severe diarrhea and vomiting. Went to Urgent Care, the doctor advised me that I had food poisoning. Park Hill Pizza was our go to place for our occasional splurge. After getting that sick that took me 3 days to start feeling better. We will NEVER get food from this place again. No one deserves to be poisoned with food and contamination. Think again before eating...

While it is good food. I ordered the two most basic items....a cheese pizza and a grilled chicken salad. Was told 20 min.....I show up 25 min later, my pizza was ready but they forgot to make my salad. The owner tells the cook he forgot them.....tells me five minutes and I proceeded to have to wait 44 minutes. For a grilled chicken salad. I ask for an update you tell me the grill is backed up? Nope, three people order grilled items after I arrived and left with hot food before my salad was made. Don't lie to customers face. If you had just admitted you made a mistake I could handle that.....lying...nope.

You will not get tmy family's business and I'll make sure everyone knows you lie to customers face.....you didn't even try to make it right by maybe discounting my meal. Never....