Arby's — Restaurant in Flemingsburg

They for got my drink which was no biggie I walked in and got it. Then when I got back to my car and checked my food they forgot my fries. I went back in told them and waited 5 min for fries. A worker walked up to me and asked if I were waiting for the medium fries I told him yes and now the rest of my food was gonna be cold. He said well they are sitting on fry station and walked away I had to wait for the person at the cash register to get them for me another couple minutes after the boy said they were ready. I was very upset. I am a understanding person and a dually used to work at this same store as a shift supervisor, so I usually don't complain. But this was the worst service I have ever had from this restaurant by far. I hope they improve bc I...

Update here guy's they must be under new management. I'd like to give a huge shout out to Sarah she is outstanding polite understanding and works quickly and professionally to make sure things run smoothly I had a mistake on my order I called and explained my issue she didn't interrupt me she let me finish talking and we came to a solution way to go Sarah Arby's you need to thank this wonderful manager you have she just changed a 1 star rating to a 5...

The lady at the front who took my order was sweet she went above and beyond, whoever brought her smile here had to know exactly what my heart needed. The food was great and everyone treated me awesome. It was a very clean store and the service was fast. Highly recommend. One of the best Arby's I've been too in a good while! It's not just about food well it is and it was amazing but it's about getting treated good as well. I'll...