Just came here on our way back to TN from Ohio. It is 4pm on 1/22/23. At the drive through we ordered 2 kids meals and two quarter pounder combos. We didn't realize until they handed us our food that they only rang up one of the combo, even though we specifically said two and upgraded one of the drinks to a frappe. No biggy, we let them know and though they seem completely confused they let us order another one, we pay and pull up. They come out with ... just the sandwhich. Literally said we needed another quarter pounder meal, but they were acting confused so my fiancé said, "I'm just trying to get a burger" so I guess they decided he didnt need the fries then lol and rang it up as just a sandwich. So had to go back in to buy the fries separate. They didn't even bother apologizing for making our simple order so complicated. I'm not sure if they have difficulty hearing through the headsets or what but I'm glad we don't have issues like that at our local McDonalds. Will gladly not be going back...
Read moreDefinitely top 3 worst/apathetic McDonald's I have ever ate at. Everytime I go they get something wrong. I'm not exaggerating unless you get a drink or just like a apple pie or something they will mess it up. Like 1/6 trips it will be right. If they manage to get it right then it's most likely going to be cold or not edible. This use to be a good McDonald's I'm assuming bad management has changed it. If you want edible food you need to tell them to fix it fresh and check every item at the window even if you do see your food is marked special. Please go somewhere else to eat, unless you enjoy getting angry with fast...
Read moreIf possible go to Morehead. Great fast accurate service AND THEYRE OPEN CLOSE TIMES ARE ACCURATE Everytime I've gone to this location something is afoot. Missing a fry or a donut pull apart etc. I get that. But when your hours aren't true to your window, or Google...how could I give more than 1 star?
Upon arrival at 10:24 when the google confirmed time was 11pm, there were no cars in the parking lot (customers or workers) menus black and the signs are lit up. Poorest McDonald's I've been to and a 24 minute drive just to drive back. Go to Morehead. HOPE...
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