White Horse Tavern — Restaurant in Flint

6/6/24 update: this business is now under new management. They have stated publicly "we won't change a thing." Hopefully, they change an awful lot of things. The following will remain until I can return.

Foul staff, foul food, foul atmosphere... Skip it. Half-price pizza does not translate to half off the five hours you'll spend occupying the bathroom the next day. There simply aren't words that describe how terrible the entire experience is here. Worse, it's consistently horrifyingly bad.

(More from our first visit)

The "pizza" experience that we had at the White Horse was abjectly and completely miserable, overpriced, and the waitress was appalled to realize that we were not drinking alcohol.

When the pizza finally showed up, long after I'd forgotten we ordered it, one side was undercooked and almost cold, The other side, the cheese had sloughed off and onto the serving tray with a browned skin curling under the spill.   All eight pepperoni on this "large" were sadly peering at us like boils needing medical attention.  The sauce was cloyingly sweet and tasted canned. The cheese was of the variety that turns partially translucent and oily at room temperature.  The crust was soggy and permeated with sauce as if it had been sitting on a pastry rack for a long time with a generous pool of sauce soaking in waiting for "the rush." to hit.  There was a huge blister on the burned side indicating the ovens were at top temperature to pump as many pizzas to drunk people as possible...

It was a simple enough cheese and pepperoni and I thought to myself as I gagged down half of one piece, "Well, at least it will be cheap."  I'd not paid attention to the menu

The bill showed up and with two soft-drinks, it came to nearly $30.00 (in 2013, mind you).  I made the waitress double check it... .Sure enough.  Since we were at a large gathering and this was our contribution to the "communal table" so we were stuck.

To have to shell out nearly $30.00 (in 2013) for a half of a piece of pizza...  Took care of our server, whom took pleasure in ignoring us, and treated us with contempt when finally forced to acknowledge us.

We left thinking, "What can people possibly like about that place?"  We'd heard all of our lives, as Flint natives, that "The White Horse is the best!."  It hit us a few seconds later, "Of course, they're all drunk!"  Who cares what you shove in your face when you're drunk?

Subsequent visits revealed even more levels of terrible food, service, and overall experience. The topper was being sick for two days after eating one piece during a business planning meeting. The waitress was downright hostile and actually rammed my chair with her hip, as she felt I was taking up too much space. Not that i inferred that information, she actually told me that with a snarl. I was not. Nor was our party and the ten guests we arrived with, in order to bring our business to a local establishment. No good deed goes unpunished....

Later, I tried again, not wanting to give up on this "landmark" establishment in our community. I brought a group of 20-30 people whom met bi-monthly, to have our gathering and discussions here. I ordered the fish and chips, which came out of the kitchen with liquid batter inside, indicating it was undercooked. I reluctantly sent the food back to the kitchen, which returned to me with my bite from the previous encounter still intact. They did indeed slide the fish off the plate, back into the fryer, and returned it to me bite intact. Needless to say, I didn't eat it, I didn't continue to wish things were better there despite walking in with up to 30 people in tow for a guaranteed bonus income of up to $3,000/mo from our presence. They could literally have cared less.

I finally gave up.

I'll never return, even if compelled by business. I've given them so very many chances to get it right, but they have only ever fallen further each time.

The White Horse is a shining example of how a legacy of mediocrity steeped in alcohol, can create an...

I hate to do this but if i could rate my last experience with a "no star" for the rude nasty service, i would.. 2 nights ago my family and I decided to go sit down and have dinner. Our waitress was single handedly what ruined the whole experience. I didn't get her name because i personally won't be back, but she was an older lady, dirty blond kinky hair clipped up in an updo, tan. First off, it Took about 15 minuets to even be greeted by her after we were seated which was weird because she was being friendly greeting all the new people being seated around us..it took so long my mom eventually actually had to get up and go to the bar to get us a menu to get the drinks going.. so she finally comes over to the table and quite rudely takes our drink order. When she brings us back our drinks she brings me my tequila sunrise with no grenadine. Which was a simple mistake, I didn't say nothing, its not my type. Soon as she gave us our drinks she never retuned to see what we wanted for dinner.

So after about 15 minuets of just sitting their watching her serve people around us, my mom flags down another waitress, younger, with dark hair & a military head band on. She actually mentioned that she noticed we weren't being helped so she was happy to take over. Word for word she said she was getting ready to come over and ask us if we needed help. Leave it to a millennial to save the day... she said she had been watching us and felt bad so she decided to take the initiative. Our previous waitress comes up to our table while were eating after we've been helped and had the nerve to ask if she could have one of our chairs to serve her next table. Don't you think it would be polite to apologize or even acknowledge us? damn. Not to mention she was consistently extremely rude every small interaction she had with us, which leads me to assume my next point, it was almost as though she knew us and was purposely ignoring, not wanting to give us service which is weird, to be honest. some people just ought to be thankful for their jobs, and should be nice to those who are nice to you.. I'm glad the other gal took over, we...

If i could do 0 stars i would. My coworkers and i ordered breakfast. We all had omelettes. I ordered green peppers and american cheese. The first time i picked it up, there was ham on it. I have an allergy to the carbohydrates in meat. It is a rather severe and sensitive allergy. I brought the food back and informed staff of my allergy and stated that everything needed to be remade as it was all compromised by having meat in or on it. They promised it would all be remade. The "remade" order came out. I went back to my office and began to eat. The food was pretty good. I made it through most of my meal quickly. Then, under the omelette, on top of some hashbrowns, i found a piece of ham. I immediately took a benadryl and went back for the 3rd time to White Horse. By the time i arrived, my throat was swelling, i had hives beginning, and almost vomited in their parking lot. I told the staff about the indiscretion. They hurriedly gave me cash and would not talk further. Another employee tried to ask me if i was ok and if id have to go to the hospital but she was hushed with a look from a coworker. Moral of the story, they as a whole do not take their position of being responsible for their guests seriously. They are not trustworthy enough for me to allow them to be in charge of what i will be putting into my mouth and body. I hope they take food more seriously knowing that their decision to be disrespectful enough to not remake an order with an allergy alert has damaged a customer's health and resulted in that customer missing days of work (which effects my work attendance and income that supports my family and child as well as my ability to care for my child at home as i will now be in bed and potentially in the hospital). Thanks a lot for not taking a food allergy seriously White Horse. Thank you for this illness that could have been...