Burger King — Restaurant in Florida

So we went here at 6:50pm this evening for dinner with our 5 year old since we were out running. We won't make that mistake again. As we were ordering he asked if he could go find us a seat in the approx 30 x 30 dinning room that can easily be seen from the order counter and was completely empty with the exception of an employee possibly on break. He carefully evaluated each table as he walked through the dinning room until he found the one he wanted and came back to ask us if we could sit there. Keep in mind he was perfectly quiet, not disturbing anything in the room, not tearing anything us, not making a mess, not running around, and behaving better than most teenagers and some adults in the public setting. After asking he went back and climbed up into the seat and sat quietly waiting for us across the room from the employee. Less than a minute later as I finished my order the employee walked up to us and said "Do you really think you should be letting a little kid walk around here alone?" Surprised by the employee's statement the response was "I'm sorry I didn't know you were his parent, did you give birth to him? No, since he's behaving and we can clearly see him I really think you should be minding your own business." The employee started to walk away as we turned to the cashier and asked if he worked there. She replied yes and gave me my total of $30 some odd dollars. We quickly told her to cancel the order and turned to walk out. The audacity and gall of an employee to present such a question about a young man that is bothering no one, behaving better than some adults, quietly waiting in plain sight of his parents is appalling, unprofessional, and insulting. Since when did fast food become unfriendly to children and families? What a horrible hateful little man. I can't believe Burger King tolerates this type of behavior without a word from the other workers this man was simply allowed to accost a customer for absolutely no reason. Time for some re-training Burger King and here's my donation to that I will NEVER eat at another one of your restaurants again due to this. You have a hard enough time bringing in customers over the last decade, I would think you would be doing more to attract not detour them. Families with kids take note, your not welcome at...

Worst customer service went here today and there were two cars in the drive through and no one in the lobby ordering when we went through the drive thru the lady said to make your order come out faster please come inside because we are slammed busy and I'm looking like uh okay again only two people were in there drive-thru no one behind us only two people ahead of us so we pull around go inside(my husband myself and kids)and realize no one is ordering inside nor were there any cars in the parking lot . We go inside and the girls working were complaining about US CUSTOMERS being to lazy to walk inside and just talking crap & just by her talking crap it immediately made us turn around and walk straight out. And if that is what that manager and employee think is getting their butts handed to them quote on quote what the manager said I wish I had that kind of job. Mind you by the time we went inside both of the other cars already took off so at this point we're the only customers there so if taking care of one customer is insanely hard then they all need new jobs it was completely unacceptable it's a fast food establishment they should be able to cater to multiple people at once also one of her comments were we are short staffed but again there were three employees in total there that we could see in three employees should be able to take care of one family I myself own a pizzeria & with just two family members we run our establishment just fine and we are busy constantly this establishment needs New Management and new employees seriously and the time before this I came to this establishment that manager lady is always cursing and being so unprofessional definitely not a sober lady either you can clearly tell. Anyways just don't waste your time going here you might as well hit one of the other fast food restaurants...

My opinion has changed of this establishment after the last few visits! I normally order the chicken fries meal or the chicken sandwich meal and breakfast is clearly now out of the question on my way to work or when I'm in a hurry. Here's why! I I went through the drive-thru for breakfast twice and ordered a breakfast sandwich and coffee. I was asked by the person taking my order how many sugars and creams would I like in my coffee, on both occasions I drove away with my coffee not prepared. It's very discouraging when you're running late and you have to pull over and add sugar and creamer to your coffee! I told by the attendant at the window to please added the sugar and cream coffee it is very difficult while driving . That's when I was in informed that "they are not allowed to add sugar or cream to any coffee that they serve". (So why call it drive-thru service or fast food). I kind of find this hard to believe beings every other fast food restaurant in town prepares your coffee when ordered. I kind of feel like Middleburg Burger King employees are lazy. The quality of the food preparation has truly going downhill. The chicken Fries are like rubber and the French fries are never fresh! The food taste like it has been sitting under a warmer for quite some time before being served. Hopefully a manager will read these comments and speak...