My usual restaurant was closed so I tried China Star. I tried to place a large order for a family gathering. The staff kept handing off the phone in the middle of the order. When I had completed the order, I was hung up on before I had a chance to give them my card information. I called back and stated that I needed to pay for the order. He became rude and asked if I, "want to know how much money." I said I did and he only then began ringing up the order. When the order came it was incorrect and we were given white rice when we had ordered fried rice. I called back to request that they fix the order and he tried to hang up the phone. I asked for them to replace the white rice with the correct rice and fix the order. The man argued over the phone for a few minutes and then agreed to fix the order. When the delivery person came back with the proper food She requested we give her the white rice back and stated I had not ordered fried rice. She began arguing with me in my driveway about the order. I returned the white rice and requested my tip back. She became belligerent and stated she had never been given a tip. I personally handed her the tip. TL;DR Terrible service, very rude and dishonest. Unwilling to correct an improper order. I will never order from this...
Read moreAfter settling in from moving from up north we started searching for that right Chinese restaurant and we thought we had found it. But we were still left searching for a good Chinese restaurant after ordering a take out this afternoon. My wife and I looked at all of the reviews and they were mostly all good so how can you go wrong? I’ll tell you, don’t order on a Sunday afternoon. Our beef teriyaki on a stick and our chicken wings were burnt from reheating and you couldn’t eat them. Our Lo Mein noodles must have been in the pan all day because they were all mush. It had to have been food that was left over from Saturday the day before. I’m not saying the food isn’t edible but I know we won’t give this place a second chance. We will...
Read moreI normally order Generals Tso's Chicken combo. It comes with fried rice & egg roll. The sauce always seems darker and has a burnt flavor to it. The breading on the chicken has a crunch like eating stale kids cereal and the chicken itself leaves you questioning how they handle the food. The rice is greasy and bland. The egg roll is...well it's an egg roll. Kind of hard to mess that item up. I thought maybe I ordered on a bad night and gave them a few more chances. I can't say the results changed. The food hasn't made me sick so that's why I didn't rate it a 1 star. That and the staff is nice. Though its hard to order from here again with other options available. I'll review again later on in life but for now I'm just going to...
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