Dunkin' — Restaurant in Florida

I’d give 0 stars if I could! Terrible service, left me standing at the bookstore register for over 5 minutes, when I finally asked for a cashier Dunkin worker laughed, then said oh, you have to bring that over here. As I brought it over three of her friends? jumped in front of me and laughed as they said go to the end of the line. Then the cashier at Dunkin did not know how to ring up the purchase. Horrible nasty attitude, I would never go to this Dunkin location again. I’m I member of their rewards program and go to Dunkin on almost a daily basis all over the east coast, and have never been treated with such arrogance and disrespect. Sadly this location needs some training in customer service. (Plus they never have lemons for the iced tea!) Note to Dunkin this was in RSW Terminal D, approx 10:30 on 6/18; the rude female was working the register. Unfortunately I can’t call her a young lady as that would appear to credit her with...

Worst person behind the counter I have ever encountered. The little girl at the register was super but this one that she dragged out of the back to help her with an endless line should be fired. Had an attitude from the get go she belongs no where near the public. Would do well quietly cleaning houses with only the dist bunnies to shove her awful attitude on. Didnt catch her name but it was 10-4 at 6pm that should tell you who it was. I may even call the corporate office on this little gem. She needs to learn just because you think something doesnt mean it should come out of your mouth. Just wow is all I can...

I came in for a coffee today while waiting for my friend at the airport. I brought my own cup because I believe that using styrofoam is wrong. It takes millions of years to break down. I asked if I could put my coffee in my own cup and was told no. I understand its not the people who work there's fault but its not right. Dunkin donuts need to be more earth conscious. I gave 5 stars only because I do not believe in degrading a business, but they should use more earth friendly cups and if a customer brings there own they should be able to use it. Great fresh coffee and...