Good Times Diner — Restaurant in Florida

My husband and I literally just left there without eating. The food was awful. I ordered eggs Benedict and the eggs were not only not poached they were cooked completely through. My husbands food was ice cold. Yes, we mentioned it to the server who only said she would let the cook know about it. Thanks. We drove here to Englewood from Harbor Heights for this garbage. The party of 20 to our right that ordered after us was clearly more important. When we went to go pay we were asked again how the food was. I said it was horrible. The girl who apparently was also a supervisor asked me if I told the server...ummm..YEAH. She then continued to press some buttons on the register not acknowledging anything at all about the situation, it was only when I mentioned that not only did the food suck that Ive never seen a restaurant so unwilling to do anything about it. After I left she told my husband to let me know she was taking care of it. I highly doubt that. It took my getting angry for her to do anything.This is unacceptable. From start to finish this is hands down the worst experience I have ever had a restaurant and I used to work in one. Our seever should have addressed the issue at the table when she was told about it. If you can't handle big parties then you shouldn't take them because I'm pretty sure our experience was impacted by a group of 20 people that we had nothing to do with. You couldn't pay me to come back there and I will be sure to tell everyone I know not to waste their time when Denny's is right...

Terrible. We sat down and were not notified of cash only. Ordered. I had to answer my own questions when asking the waitress. Do you have hash browns? I received a puzzled look to only tell me potatoes? I said yes? Home fries? She said yes. We received our several plates of food quite quickly. The home fries had several chunks of diced ham and eggs in them, and considering I do not care for either was not ideal let alone they tasted like nothing but oil. The eggs that were served to another person in my party were overcooked and chewy. The toast was dry. Needless to say there was a full meal left on the table untouched that the waitress didn’t seem to be bothered by. Furthermore the grown man sitting behind me decided it was time to rock back and forth in his seat so the entire time I was attempting to eat, felt identical to sitting on a plane with a child kicking the back of your seat the entire time. We went to pay and that is when we were told cash only. I had to walk to the bank atm across the parking lot. We didn’t complain about the disgusting food. We didn’t complain about the bumpy seating. We didn’t complain about the cash only. I returned with the cash and the waitress walked right by the checkout as I waited another 5 minutes to pay. I was then asked how everything was and said “meh not so good” to which I was told that’s good thank you for coming. They had no desire to hear a complaint so I’m leaving this review instead. I wouldn’t recommend this place and I, as well as the ones I was with, will...

Good Times Diner wasn’t much of a good time, but we made the best of the hand that was dealt to us.

The Pros: Large menu with lots to choose from. Plenty of seating and it was well spaced out. Parking was easy. The coffee was good. The pancakes were outstanding. Really outstanding.

The Cons: Good lord, where do I start? The service was fairly terrible. Our sever didn’t know the menu when asked about a dish or two. Then, she took our order wrong resulting in food we didn’t really want but were billed for. Prices on the menu didn’t match what we were charged for other items. They were out of bagels. We asked twice for “well done, crispy, bacon”, that didn’t happen. Drink refills were sparse. The tables were cluttered with everything you could possible want, and more cutting into the usable space. In the hallway to the restroom were soaking pans for what looked like utensils, and I think it probably has tadpoles in the water. Next to that was a large, open, garbage can where they scraped the waste and trash. It was out in the open and disgusting. Anyway, guess they are short on kitchen space if they have to keep that stuff in customer plain view. Perhaps we just got them on a bad day, that’s possible. Get burned twice, shame on me; we’ll try another...