La Giraldilla Restaurant — Restaurant in Florida

We have been loyal customers of La Giraldilla for many years, both at the restaurant and the cafeteria. Sadly, after our experience on Father’s Day, we will never return.

We arrived as a family of four to have breakfast and were initially greeted with water and menus. However, after that, we were completely ignored for approximately 40 minutes, until the owner noticed our frustrated looks toward the kitchen. Only then did a server take our order.

Soon after, we received orange juice, tostadas, and café con leche. The rest of our meal, croissants and eggs, was supposedly coming “right after.” Thirty more minutes passed. Our coffee went cold. My sons finished what little they had. No one came by to check on us or explain the delay.

I eventually got up and told the waiter we were leaving. I offered to pay for what we had consumed, but not for the items that never arrived. When he informed the owner, I saw the man (whom I later found out was the owner) say from the kitchen: “No, they’re not leaving. If they ordered, they have to pay for it.”

That’s when things escalated. I approached the waiter and insisted we would not pay for food that was never served. The owner then came out and, in a loud, disrespectful manner, repeated that we had to pay. He offered no apology, no explanation, only hostility. Then he said, “Don’t pay. But don’t ever come back to my restaurant.”

He didn’t need to say it twice—we had already made that decision. It’s deeply disappointing that what was meant to be a joyful Father’s Day turned into such a disrespectful experience.

We may not have lost much, but La Giraldilla has lost loyal customers. And we will be sure to share this story so others are aware of how poorly we were treated on what should have been a...

Well I waited outside sitting at a table ignored by a waitress serving two tables, I change to another table where the sun was hitting me, she did notice but I have toI called her she saw me again and said I'll be with you, waited another 20 minutes I went inside, waited at the entrance, same treatment, waitress talking behind a counter, I went to asked them to be sit, one of them sat me at a booth when she finished talking, and left, 10 minutes later another one brought the menu and didn't come back for another 15 minutes, she served another customer that got there after I did, called her again and finally got my order, I didn't left because I was waiting for my son, the food took forever to get to us, there were only 4 tables occupied inside, almost empty that restaurant, outside like 15 tables only two we're being served, I saw about 8 waitresses but they were busy talking to each other, I guess in the kitchen is the same, I was wondering why this beautiful restaurant is so empty, well I got my answer. I will never return. First time there that...

We had a large order for our Halloween party and they asked for cc info to proceed with the order. Don’t ever give your credit card over the phone to them. Not even for a large order! Apparently we did and someone from the staff had someone pick up our order. Charged us half and the other half was also charged without asking for id when the person arrived. He also added a beer to our tab .And apparently he’s a regular there and goes to eat with his son (wow what an example for your son!) Wasn’t asked for the credit card or id to charge the card. We had to call the police because the owner was refusing to give us refund. Luckily when the police arrived, he had to give us the refund. The owner and staff are horrible. I’ll never order from them again nor will I step foot there. We used to be regulars there but seeing how the owner behaved, never again!! Tremendo equívocado!!!!!!!! They don’t deserve not...