There are so many healthy places to eat in Miami.
This WAS one of them.
SAD THING IS that if you so happen to experience bad service from one of their employees, just go to Miami Juice in Sunny Isles, because that employee will stay working there.
I had an incident where an employee treated me so badly, it ruined my entire day!
First, she tried to charge me double at the cashier. If I wasn't careful, I would've given her way more than the actual meal.
She pretended it was an accident, but I spoke to her very clearly, and spoke in Spanish, which happens to be her first language.
I made the biggest mistake when I chose to look past that.
After patiently waiting for my meal and finding a comfortable seat in the back sitting area, she began to use a leaf blower! The back seating area is open, designed to let in a lot of breeze. As I was eating my food and drinking my smoothie, I saw DUST FLY EVERYWHERE. This was in the morning.
I kindly asked the employee to stop and she REFUSED, telling me "it's all in your head". THE ENTITLEMENT.
I'm forced to think she must've knew Miami Squeeze needed her in some way, because the level of disregard was insane!
The following day I spoke to a manager, who connected me to one of the owners and after explaining what happened, I was given an apology and told that she would be taken care of. The owner said that the employee did not represent the restaurant, and that she would probably not be working there anymore.
After a week, the employee returned. She stuck her nose up at me and refused to help me, making another employee run to the cashier to take my order, acting as if she didn't see her co-worker look at me that way.
I felt used. Yes, I am just one patron. I really don't make a difference, but I did feel the need to write a review about this because maybe if I say something, Miami can slowly become a better place in terms of customer service. Young workers seem to have taken over, and it's changing the way customers view businesses because one painful encounter can really ruin your day. Miami is already a tough city to live in, my favorite part is The People, because I know so many good people here.
Miami Juice in Sunny Isles has always taken good care of me. From the busboy to the Managers. I never needed to meet the owners, but if I did, I would thank them for having one of the richest work environments because it really shows!
Miami Squeeze, I was loyal to you. I feel like you lied to me just to keep getting my business. I'm not sure what's happening on the back-end, but the way your employee treated me REPELLS me from your business and I will let everyone I know, know alternative health spots because nobody, especially my loved ones, deserves to be treated like that. P.S I have recorded the conversation the owner and I had.