Moreno Bakery — Restaurant in Brandon

Their Cuban sandwich was absolutely fabulous! It was delicious! Fresh pressed, hot and full of sumptuous flavors. Exactly what I had hoped to find on my first visit.

With all of the choices and varieties of Cuban food available in our area you are sure to find highs and lows in the ways proprietors present their cuisine. Definitely the Cuban sandwich was a high. I'm sure there are many more A-plus goodies, including the taste-tempting baked goods on display!

Along with the Cuban sandwich, I got a cup of the Black Bean soup. For me, the soup was a watered-down letdown. The soup base was almost clear with no viscosity to it. The flavors were not bad, but I am used to almost always getting a soup with a thicker base elsewhere. A heavier soup base carries the bean flavors so much better and gives this soup the heartiness it deserves and typifies.

Judging from the incredible Cuban sandwich, I feel bad mentioning even slightly negative issues. BUT, what's the point of a review if it's not factual?

My first impression, or anyone's first impression on their first visit is the person at the point of sale. THEY are the face of the place, representing the owner and all their hard work. Their interaction with a customer sets the mood. AND, in many cases, a desire whether or not to return. The girl at the register that I interacted with was quite bland. I made some hopefully positive comments about the place to which she stood looking at me like a zombie. I'd rate her customer service skills as needing some training and insight.

Secondly, I simply wanted water to drink. I'd have preferred a cup so I could have gotten ice and water from the fountain drink machine. Instead, I was offered to purchase a bottled water. Not an issue, but the water was luke cool. Like drinking out of a garden hose.

My BIGGEST issue? Moreno Bakery should consider some more environmentally friendly ways to deliver the food. Tons of paper and plastic handed out, so people can walk 30 feet away to a table, consume the contents, then discard it. ALL of which likely ends up in a landfill. They are not alone in this practice; it happens most everywhere. But I did find it extremely wasteful to put my Cuban sandwich in a paper wrapper, then place that wrapper into a large paper bag. All so I could walk to a table, pull the Cuban sandwich out of the paper bag, then throw the paper bag away! That's a whole lot of paper bags going to waste.

Okay, enough of the negative. I'm definitely looking forward to a return visit to Moreno Bakery. This time, I will take in some of the hot food offerings they dish up family style. AND, I'll bring a friend who'll HELP me get through some of those decadent desserts!...

We got our wedding cake from here. Let me preface this with saying that the cake tasted great, looked great, and arrived on time where it was supposed to arrive. That's where our good experience ends.

Susan was the person who we were working with to get the cake done and she was less than professional with us. When we went to go drop our cake-stand off, we were under the assumption we would have contact with her specifically to talk about the cake and its size. Well, we got there, asked one of the women if Susan was there and that we're here to drop the cake-stand off. She said she didn't know if Susan was here and told us she would just take the cake stand. We were a little confused, but said alright and handed her the cake-stand.

Well, we were in the thrift store across the parking lot when about 10 minutes later we just barely miss a call from Moreno Bakery. No voicemail left. We Immediately call back only to be on hold for 15 minutes without an answer. We're frustrated and decide to hang up. We walk back across the parking lot to go back into the bakery and figure out what was going on. We walk up to the cashier and tell her we just missed a call from you guys and she says that's weird and she doesn't know why and goes on her way.

Fast forward a week, we get a very displeased video message from Susan blaming us for not being there when we dropped off the cake-stand. When we told her what happened in a phone call after we watched the video message, she said things in a very angry tone like "No, when you come here, you don't ASK if I'm here, you TELL them that you need to SEE me". I was absolutely floored. I wanted to go off on her, but we needed to keep it professional so that she would still work with us to make our wedding cake.

There was another experience before this when we went into a cake tasting where a similar unprofessional miscommunication happened, but I don't want to type the whole thing out since it wasn't as bad as this one. I only say this to highlight that working with her was frustrating and unprofessional.

The only positive thing I can say about the experience is that the cake was good and ended up at our venue on time. If you don't care about Susan Moreno's unprofessional and blame-heavy demeanor, then it's a good and inexpensive place to get your wedding cake. Otherwise, I'd steer clear.

Another note about the place is that they also serve hot food, but both times we were there, when we ordered the hot food, it was all barely warm and not kept at a safe temperature....

Service dog 🐕‍🦺friendly Wheelchair accessible ♿ No pet's allowed Dining in is available Curb side pick up is availabl Delivery is available

I don't Know if Masks are required or not sorry. We had our Masks on other people in the place in line had Masks on to. The place is actually a pretty good size on the inside. To me it looks pretty small on the outside so it surprised me.

The place looked clean. The place gave of a warm feeling because of the light. Lot's of foot traffic and it still didn't hold up the line. Qick fast service on the bakery side. I talked to a small lady near the check out on the warm food side about she experience.

She said it was her 1st time here. I explained it was my family and very 1st time too and both of us were recommending to come here by friends. Unfortunately said she had been waiting to get she food for long then she was expecting. She also pointed out what I was thinking, about how the staff does not seem to get a chance to rest. They work very hard here.

I love the Red Velvet cupcakes 🧁. I hat heavy frosting so it was a pleasant surprise to tastes a light well whipped frosting. I tried some of the Pina Kolada cupcake and it tastes great to. I feel like it tasted like a light ice cream made Pina kolada. My husband had the Lemon Raspberry cupcake. He left a good size chunk behind when removing it from the Cupcake liner. So I asked him if I could try it.

He said yes and I felt like they Nailed It. Sorry I just had to I love that show 😉. I feel like this fraver's are will balance and will mixed.

My daughter wants to open up her own bakery one day. So she hopes to seek employment with them so they can help her home in the craft. But that is a long way down the line. They make love baked goods there like photography ready quality.

They have a lot of options to choose from. They serve breakfast lunch and dinner. They have Dessert covered...