If I could 0 stars I would. I have made multiple complaints to customer service, the district manager, the store manager and have received no resolution. I am a healthcare worker so I utilize uber eats to have my SHAKEN EXPRESSO DELIVERED. I SPEND ROUGHLY $28 FOR A VENTI, BREAKFAST SANDWICH AND TIP. IVE SPENT ABOUT $200 IN ORDERS THAT WERE NOT CORRECT AND MISSING ITEMS. IVE RECEIVED COLD SOGGY SANDWICHES, A SHAKEN EXPRESSO WITH ONLY 6 SHOTS OF PLAIN EXPRESSO IN A CUP, DRINKS WITH INSTRUCTIONS NOT FOLLOWED. THEY EVEN HAD THE AUDACITY TO SEND ME AN EMPTY VENTI CUP THAT SAID SORRY NO COCONUT MILK. SO THEY DRINKS I PAY WELL OVER $16.00 FOR GETS COMPLETELY IGNORED. YOUR ESTABLISHMENT IS A WASTE. YOUR NEW STORE MANAGER BLEW ME OFF LAST WEEK AFTER VISITING THE STORE FOR A 3RD TIME ON MY LUNCH BREAK. STARBUCKS I AM WAITING FOR AN APOLOGY AND I EXHAUSTED MY REFUND OPTION WITH UBER HAS BEEN EXHAUSTED BECAUSE YOUR STAFF IS NOT EFFICIENT IN WHAT THEY DO! I AM STILL WAITING FOR A DISTRICT MANAGER CALL BACK, APOLOGY, REFUND. I AM MORE THAN A REGULAR CUSTOMER.
I WOULD LIKE TO GIVE SPECIAL RECOGNITION TO MORGAN AND GENESIS FROM MY ORIGINAL STARBUCKS STORE. THEY ARE TRUELY AMAZING, CARING, EFFICIENT,PROFESSIONAL,AND HAVE NEVER DROPPED THE BALL NOR CAUSED...
   Read moreAs I was leaving Starbucks...one of the baristas was throwing out some food in containers that they claim just expired. I told them I wanted to bring this food down to a homeless shelter...as the food was still good. She refused to give me the food and preferred to throw it out . She said she was not allowed to. I told her there are people starving and really could use the donated food...she could not care less... Then a Police Officer walks in as I am walking out..the time was 9:29pm. The barista told the Officer that the store was now closed...as the store closes at 9:30. The barista could have taken the police officers order. After all if there was an emergency and the patrol car was outside of Starbucks and the officer was on lunch break..the officer would respond to a situation if needed. I am not impressed with the lack of integrity a few of these baristas demonstrate to me at the Turnpike Starbucks on Atlantic Avenue...
   Read moreThis is my go to spot. I live in the neighborhood. So I am here often. All the staff here is very friendly. No matter the day they provide excellent service! There was a young lady Nosh. I was thinking about purchasing a tumbler. She made eye contact and so I proceeded to mention should I buy it or not. And it was the cutest thing she goes I can’t hear you (Iam towards the exit), I again said should I purchase it knowning she couldn’t hear me to pull her finger. She looked around. Then came around the counter. We laughed about it. I’m known for food service reviews. It took me a while to do this for Starbucks here in my back yard! I hope it made everyone’s day at work. Each and every employee here; I have interacted with has been and will always be a great interaction. Starbucks has a great crew here at the W Delray...
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