Subway — Restaurant in Florida

I came in for a DoorDash around 7:30/7:40 on 6/7/25 and when I walked in there were three workers a young black male who was very helpful and her was accompanied by his two female workers I recall one had a name tag on with the name Nichole and the other woman with finger waves in her hair . I proceeded to stand in line there was and older black male in front of me and a teenage couple in front of him. The couple was waiting for their food I assume was a mobile order due to the interaction. The two female workers worked on the mobile order and DoorDash order while the young black man helps the customer. The male of the couple was watching them make the sandwiches and he thought the one she was making was his. She had put a good amount of lettuce one it and he just kindly asked if you can put less lettuce on the sandwich. The lady making the sandwich then proceeded to stare at him and not speak. She had this nasty look on her face. Nichole looked at her and jumped in and told him that she was working on another sandwich, while the other lady is still staring at him and not say a word. Nichole gives the couple their food and the other lady just stares at them in a nasty and very intimating manner as they walk out the door. She proceeds to direct it towards me because I was watching her do this. When they left they immediately started to talk about them and make fun of him asking for less lettuce on a sandwich he thought was his. As it was my turn at the counter she just rudely stares me down and doesn’t say a word then after a second goes by she say something and I tell her I’m her for a door dash and she just really stands there. When Nichole handed me my DoorDash I let her know I will be calling corporate and making a complaint and the lady with the finger curls seemed unbothered and didn’t care about how she just acted in the work place. She tried to intimidate a young teenage couple and then mad fun of them when they left with customers still in the store. I even said to them they could have waited until the customers left. I don’t think someone with such nasty customer service should work in food. He was a young boy who probably doesn’t know about the food industry and just wanted less lettuce if that was...

I want to say I love Subway but am rating it a four only because when I went there, one tall young man who looked Asian was working so hard while several workers were standing around and talking. On another occasion I went there and when a Mexican gentleman only had a 100 dollar bill I offered to pay for his meal and the Cashier was being helpful but a line worker leaned over being rude right in front of this gentleman who barely spoke English. This is very poor customer service. I saw this take place on several occasions, rude customer service and judgemental behaviors. One evening I came and a man was working on a ladder outside, the same young tall man was cleaning and busy all while this chick stood there doing nothing but talking to the man outside. I hope this young man gets recognized for the amazing work he is doing because workers like him are far and few between. I do not remember his name but think it starts with a S. If he is still working there please let him know customers see the amazing job...

Customer service is at an all time low. Young employees who close the store whenever they feel like it. Came several times and although it’s still within operating hours the staff will tell you they’re closed. Most of the time when they are willing to sell you some food they’re out of most items. Then with tonight’s visit I stop by to get a pizza for my daughter and when I walk in the staff tells me they’re only doing online orders. Really what is the purpose of that??? Thank God Dominos pizza is next door. While sitting here waiting on my dominos pizza I’ve witness 4 different customers get turned away at subway because they didn’t place online orders. I’m convinced this subway location just doesn’t want to make money anymore. I don’t know why I bother...