The Taco Bell Switch!
As you embark on your late-night adventure, the clock strikes one in the morning, and Taco Bell emerges as a glowing oasis for those seeking solace from their hunger pangs. The familiar drive-thru beckons, illuminated by flickering menu lights that cast a warm, inviting glow against the darkness of the night. The tantalizing aroma of seasoned spices wafts through the air, making your mouth water with anticipation.
With a sense of urgency and excitement, you pull up to the speaker, your mind racing through the delicious options. After a brief moment of deliberation, you confidently place your order for a beef burrito, envisioning the perfect blend of savory meat, soft tortilla, and zesty sauce that will soon satisfy your cravings. The anticipation builds as you inch closer to the window, your stomach growling in eager approval.
But when you finally unwrap your meal during the blissfully serene ride home, your heart sinks. Instead of the warm beef burrito you were longing for, you find an unexpected bean burrito nestled inside the bag. It’s a twist you never asked for, turning your late-night escapade into a moment of surprise. Although it may not be what you craved, it’s a reminder of the unpredictable nature of life—and perhaps, just maybe, the start of a new...
Read moreTwo weeks ago I posted a review that was not complimentary. Line cook had a problem? Mentioned it to Mgr. She addressed the issue. Today stopped in to have lunch and same manager was on duty. She remembered me and came to the register. She explained the issue and did correct it at the time. Today She apologized for the oversite? I am a senior from corporate life. I ALWAYS looked for someone of her caliber to hire in corporate. For the Mgr. to remember me and address the issue is, without a doubt, someone who recognizes the relationship that a corporation SHOULD have with it's clients. It is unfortunate that the majority of corporation's do not instill this kind of response to their management team. I would like to personally thank the Mgr. and the person who she reports to that in these times of NO response to customer issue SHE is a classic example of what a Mgr. should do. She stepped up to the plate. I apologies for not seeing her name tag, my bad. Thank you Taco Bell. A benchmark for what a Mgr. should...
Read moreI come to this location somewhat often as I live very close by and it convenient. I never leave reviews on restaurants and fast food because I too work in the food industry (Starbucks) and have to deal with rude people daily. But this has been a consistent issue for me. Today, I ordered a power bowl and chips&cheese. When I got home, I found that one of my cheese containers were almost empty and the other one had no lid and was upside down in the bottom of my bag. I thought “okay no biggie” because this happens quite often. But when I opened my power bowl, I had asked for no tomatoes or sour cream but it had both and there was a yellowish oily fluid in the bottom of my bowl (about 1/4’ thick). I thought it could’ve been from the sauces included, but when I tasted it, it was definitely not an edible substance as it had a very unpleasant flavor and tasted...
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