Tijuana Flats — Restaurant in Florida

I’m a frequent TFlats customer, and this location gets worse each time we visit. Downtown isn’t as close, but it’s worth the drive for friendly staff and a clean restaurant. The wait to order was ridiculously long, and 2 people that ordered food after us received their food first. We weren’t told they were out of shrimp until after they charged us. We weren’t offered a refund of the $2+ difference, and when asked, the cashier was rude and said that when the manager gets off the phone they will take care of it. She gestured toward the manager, who was sitting at a table wearing a Subway shirt on the phone loudly complaining about another employee, and saying how much she wants to be transferred to another location. We ordered a large queso and were given very few chips to go with 2 orders of tacos and the large queso. The queso came out cold with a thick layer of hardened sludge on top, and was chunky all the way through. When we asked for more chips we received a rude warning that they should be charging us for the chips, and that we ordered the queso as a side. She was rude and argumentative when we questioned why we wouldn’t get more chips with a large bowl of queso. Had we known to order it as a “starter” and not a “side”, we would have gladly paid the extra $1 for chips had we known it was coming with the meager amount they put on our trays. Bad experience overall. Glad there’s another location nearby. We will be back to T Flats, just...

After reading the great reviews, we wanted to add our opinion to make sure people are aware before making the choice to spend $40 - $50 on a snack. We have been a few times but the last time made me pause. We went a couple weeks ago, on the weekend. (12/06/15) We were very disappointed in the food but more the management. There were four (4) of use and three (3) of the orders were wrong. After watching the manager take out the trash, not wash his hands, and handle food, I listen to him talk to a very pretty girl applying for a job. He said that they only needed people for day shifts. Ok, it was obvious she was not going to get the job. However, I was in shock to the condescending tone he used when he talked to her, as if she was wasting his time. It was a Sunday afternoon with no one in the place. The staff processed the orders and brought you the food but don’t ask them questions or for assistance. They either are not permitted to think or are just over being there. I am sure our experience is not the normal one, but I never leave Tijuana Flats on Clark feeling good. I really think it’s time to find another TexMex place. Any suggestions...

Been years since going. Had family in hospital and we did a to go for dinner. We ordered online and picked it up.

This location is in need of some renovations. The front doors look horrible repainted and somewhat disgusting. Some of the areas in side are old and dirty and need updating.

Service was really great and helpful! Guy at counter couldn't of been better!! Kudos to him!!!

Unfortunately the food was not good. The order was wrong and had jalapeno peppers on my burrito. I'm not a spicy fan! The chicken taste was less than average. The rice side was HARD and seemed to have been dried out. Tortia was heavy thick floury. Bought a large Guac in additon to the order and it was bla-zey. The cokes were water down.

So...two burrritos and tiny sides, two small cokes, Large Queso and Large Guac...almost $50 bucks!!!!! I wouldn't have minded if it was GOOD.... Will NOT be going back!! Chipoltle would have been a better option!

Also you use to have the best sweet tea... NOT anymore!!! Tried that and it was so bad I had to change to a coke...that turner out to also not be so...