China King — Restaurant in Florissant

I GIVE ONE STAR ONLY BECAUSE THERE IS NO OPTION FOR ZERO STARS. AS A CUSTOMER OF 20 YEARS I CANNOT BELIEVE I HAVE TO WRITE THIS REVIEW. THIS PLACE IS RIPPING OFF THEIR CUSTOMERS! THEIR PORTIONS HAVE BEEN BECOMING INCREASINGLY CHINTZY OVER THE PAST YEAR -- LESS AND LESS MEAT AND MORE AND MORE RICE AND VEGETABLES. I ORDER THE SAME THING EVERY TIME, CASHEW CHICKEN. THEY HAVE BEEN PUTTING MORE AND MORE RICE UNDERNEATH AN INCREASINGLY THIN LAYER OF CASHEW CHICKEN, PLUS THE NORMAL AMOUNT OF RICE ON THE SIDE. AFTER A COUPLE OF TIMES OF REQUESTING THEM TO PUT THE RICE ONLY ON THE SIDE, THEY INFORMED ME THAT THEY WILL HAVE TO CHARGE ME EXTRA FOR DOING THAT. SO THE LAST COUPLE OF TIMES I DID NOT REQUEST ANY SPECIAL CHANGES. TONIGHT I GET HOME WITH MY FOOD AND ONCE AGAIN, I FIND A BED OF RICE UNDERNEATH A VERY THIN LAYER OF CASHEW CHICKEN. I CALLED AND VERY POLITELY SPOKE WITH THE MANAGER. I TOLD HER I HAVE BEEN COMING TO HER RESTAURANT FOR 20 YEARS AND I LOVE THEIR FOOD AND WOULD LIKE TO BE ABLE TO KEEP ENJOYING IT, BUT I POINTED OUT THE PROBLEM AND SHE WAS ABSOLUTELY RUDE AND TOLD ME I'M WRONG. SHE TOLD ME THEY MAKE IT THE SAME WAY EVERY TIME. WE WENT BACK AND FORTH AND FINALLY SHE ASKED ME WHAT I WOULD LIKE HER TO DO ABOUT IT. I KINDLY ASKED HER TO PLEASE JUST REPLACE MY ORDER THE NEXT TIME I COME IN. SHE DECLARED "NO! WE'RE NOT DOING THAT. THERE'S NOTHING WRONG WITH YOUR FOOD! YOU CAN BRING IT BACK AND WE'LL RE-MAKE THE ORDER FOR YOU OR GIVE YOU YOUR MONEY BACK". I SAID "MA'AM I'VE WORKED 10 HOURS TODAY AND I'M HOME FOR THE NIGHT". SHE REPLIED "I DON'T CARE YOU WORK 10 HOURS. WE ALL WORK. I WORK 12 HOURS TODAY. WE NOT GIVING YOU FREE FOOD". I ASKED HER IF SHE VALUED ME AS A CUSTOMER OF 20 YEARS AND SHE SAID "NO! THERE'S NOTHING WRONG WITH YOUR FOOD". I DID NOT WANT TO BE TAKEN ADVANTAGE OF AND EAT PLAIN FRIED RICE FOR DINNER FOR 8 BUCKS, SO FINALLY I AGREED TO DRIVE BACK, RETURN MY FOOD, AND GET A REPLACEMENT. WHEN I GOT THERE SHE CONTINUED TO BE RUDE AND RAISED HER VOICE AT ME. I SAW HER TAKE MY FOOD AND THROW IT IN THE TRASH CAN. THEN SHE TELLS ME "HERE LET ME SHOW YOU HOW WE MAKE IT. IT'S GOING TO BE THE SAME WAY NEXT TIME TOO" . I SAID "NO, NO IT'S NOT. BECAUSE YOU JUST LOST A CUSTOMER - A CUSTOMER OF 20 YEARS. I WILL NEVER COME BACK TO THIS PLACE. YOU'RE RIPPING PEOPLE OFF! IT'S WRONG. IT'S WRONG." , AND I WALKED OUT. ON THE WAY OUT OF THE RESTAURANT, I SPOKE WITH ANOTHER CUSTOMER ABOUT WHAT HAPPENED AND HE TOLD ME HE AGREED AND THAT HE ALSO HAS NOTICED THAT THEY HAVE BEEN USING LESS AND LESS MEAT AND MORE AND MORE RICE. AT LEAST I'M NOT THE ONLY CUSTOMER THAT NOTICES. I HAVE GONE TO THIS PLACE 3, 4, 5 TIMES A MONTH OR MORE FOR THE PAST 20 YEARS. HUNDREDS AND HUNDREDS OF DOLLARS SPENT AT THIS ESTABLISHMENT. NO PLACE OF BUSINESS SHOULD EVER TREAT A VALUED CUSTOMER LIKE THAT AND I HAVE NEVER BEEN SO INSULTED IN MY LIFE. THESE PEOPLE DO NOT VALUE THEIR CUSTOMERS AND THEY ARE HAPPY WITH THEMSELVES TO RIP YOU OFF. BE AWARE! FLORISSANT BUSINESSES ARE DYING BECAUSE OF CRIME AND THIS ONE IS DIGGING THEIR OWN GRAVE BY TREATING SOLID CUSTOMERS LIKE DIRT. TAKE YOUR BUSINESS SOMEWHERE ELSE UNLESS YOU LIKE BEING RIPPED OFF --- SHAME ON YOU CHINA...

This is my normal go to Chinese restaurant, until tonight. I ordered here for the convenience, but if I have to go inside to order, I might as well gone on down the street or across the street where I won't be charged extra for my food. I just calculated $3.60 of over charge, just for ordering online with tax adds an extra .32... so I paid an extra $3.92... for nothing just for placing my order online and I picked it up myself. Online it said no service charge, but they go through door dash, and other apps, it didn't make sense to me because I wasn't ordering delivery, but seeing no service charge, I went on and did it. There is absolutely no reason to order online if you are picking it up, because they are charging extra for no reason. When I got to the business to pick up my order, and seen the differences in the prices, I asked the clerk, he said, he didn't know anything about online. Then as I was leaving I guess the lady asked what I was saying, they were speaking their language, but body language told me what was asked and what was told ( if you know what I mean)... I feel like for that $4 that they took for nothing, I should have had a free soda at least. And I spent $42.12 all together. Always spend over $30 when I go there. Itxs annoying knowing that all this time that they have been over charging me online. This just may be my last purchase...

Now THIS is what I'm talking about!! Reasonable prices, solid portions, delicious food. Their crab rangoon is on the sweeter side, and each piece is thoroughly stuffed with filling. Their steamed dumplings are the best I've had in the Lou, and only second to Wo Hop in NYC! They probably aren't house made, but still, they tasted great and were perfectly steamed--not rubbery, not mushy, not soggy, not gummy, not dry. 10 for $8 is almost cheaper than getting a bag from your freezer section. Most restaurants would charge that price for 5. Their hot and sour soup hit the spot, too. It was a little underwhelming, but it had plenty of fillings and was still all around delicious.

Absolutely fantastic. I'll definitely eat here again.

Oh, I almost forgot--their house-made dumpling sauce is the best...