Starbucks — Restaurant in Foley

First of all, every employee but one was just sitting around when we walked in. I ordered and then when my drink came I immediately knew it was missing the cold brew foam that I PAID for. When I ask if I was charged for it Ms. Laura rolls her eyes and asks another employee to “remake this girls drink, that is complaining” I wasn’t complaining I just wanted the drink that I paid for. Also not to add that the hygiene of these employees was a little worse off for a beverage service, the female that I mentioned above had her hair down and swinging all around while making drinks. Yall be careful, might not be caramel drizzle but a long piece of some baristas hair. Unsanitary and rude. Get your employees together and right. I’ll be talking with owa about these problems as well as it hasn’t happened just once but...

As a previous Starbucks partner, I’m always excited to visit other locations while traveling and partake in their cafe experience! Came to this location this morning with my mom and unfortunately the customer connection/hospitality was 0/10. There were 3 people working, all standing at the register with arms crossed. No one greeted us when we came in. No greeting or any kind of smile at the register - only “what can I get for you.” Upon receiving drink and then food I said thank you two separate times, heard nothing in reply. Didn’t even look up to acknowledge me. The drink and food were delicious and out in a very timely manner! The atmosphere was just very poor. They weren’t rude, they just seemed like they didn’t want to be...

I popped in here for a quick order because I stayed close by. This was not a typical Starbucks experience. They had just opened on this Saturday morning and the two employees behaved as if they were under the influence of drugs emulating a zombie state. One asked the same questions multiple times and seemed to be dosing off while the other merely grunted to communicate and appeared confused while preparing beverages. The situation made me extremely uneasy, and I ended up discarding the beverages I purchased as a...