Jamba — Restaurant in Folsom

I gave 3 stars for the other employees but as for SHELBY i think that is her name based on the receipt i was given. She is working at 10:15 along with 2 other ladies, she has on a black sweatshirt at the moment if this helps to identify her. So i bring in my tumbler for the 20% off and then i had a $3 reward. She argued with me that i cannot use both. So I showed her PROOF of previous receipts from this exact location one being dated 2/28/22 that had both discounts applied. As do every other visit over the years. She continued to argue her point! Not once did she deliver proper customer service. Now its been multiple times the staff did not apply my tumbler discount and the young lady went above and beyond to make it right. Another time the guy pretended to fix it but did not do anything. But this time this employee decided to flat out ARGUE about the situation. Smh i understand the shortage of staff and I give tips and patience being a current regular to this location. But I refuse to have to deal with this young lady ever again. Let me add the waffle they gave me was...

Convenient Location, rarely busy, Staff unexcited

I love Jamba Juice. It's hard to down-rate any store, but the staff here is rarely upbeat. They do say "Welcome In" as is customary in every store, but with the enthusiasm of indentured servitude.

I visit this location because it en route between home and work. I like it because it's rarely busy. I can get in and out in

After a long day I like to stop by a Jamba juice and get something cold and tasty. Today I stopped by your store and was immediately greeted by an employee of yours, Charles. Great kid with an awesome personality, I ordered my usual and sensing I was in a mood for change he helpfully suggested a few slight changes that made my drink a million times better! Things like getting freshly squeezed oj in my smoothie rather then the standard concentrate, and telling me to try the lime sherbert instead of the frozen yogurt that comes with it, these are the reasons I will continue to be a Jamba Juice customer. Keep hiring kids like that goofball and you won't just have customers, you'll...