Mr. Pickle's Sandwich Shop - Folsom, CA — Restaurant in Folsom

I'm 35 years old, and I've never been in a sandwich shop with worse customer service than this joke of a restaurant. On two occasions, I have placed to-go orders for a signature Mr. Pickle sandwich. The first time, I got there about 10 minutes after my call, and I had to wait another 15 minutes before I got the sandwich. They were busy, so I excused it.

The second time, the man on the phone said they could have it ready in five minutes. I get over there about 10 minutes later. Still not done. Someone asks me if I want the sandwich for there or to go. I tell them to go. I wait several more minutes, and the sandwich is still not done, despite the fact that the people behind the counter outnumber the measly amount of customers in the restaurant. So I left to go to Subway down the sidewalk.

I work at a job where I have to clock in and clock out, so I don't have the luxury of wasting time for people who mislead me about when my food will get done. Is the food at Mr. Pickle better than Subway's? Sure. But what difference does it make when you're lied to on the phone and when the staff can't even make the restaurant's signature sandwich in a...

The sandwich was just okay. I asked for extra peppers and extra garlic sauce, which I did not get extra of either. I'm not even sure they put the garlic sauce on. The customer service was awful. There were 3 girls in there working, one was sitting down at a table on a tablet (maybe on break) but the other two girls didn't even acknowledge me when I first walked in. Minutes later one of them said "picking up or ordering" I said ordering and she told me she'd be with me in a minute. I waited probably 4-5 minutes while they focused on making other sandwiches and then was rudely asked "what do you want?". As one girl was making my sandwich the other rang me up. I also ordered a fountain drink, which she never gave me and I had to ask for the cup again. I enjoy Mr. Pickles, but this one truly does lack any inclination of proper customer service and the sandwich was just...

Я хочу розказати свої враження від цього закладу,навіть більше від його власника ,чи адміністратора,чесно не знаю хто це був. Я там слава Богу не їв ,але я там працював,як електрик,все офіційно. По перше коли я там працював,я був на кухні,і бачив яка там антисанітарія ,коли я міняв розетку ,звідти вилізло куча тараканів,все брудне,їжа була вся відкрита,і ще куча всього можна розказувати,але я хочу розказати ,як керівництво відноситься до емігрантів,і користується тим,що ми не всі добре знаємо мову. Була ціна роботи $450 ,мене попросили зробити ,ще деяку роботу,я оцінив її в $150 ,але я не правильно зрозумів ,яка була ціна,я подумав $250 ,але в клієнта все в invoice все було написано,він мене запитує скільки ,я кажу $400,так як я думав $250 плюс $150,він зрадів,виписав чек на $ 400 ,і запропонував пообідати безкоштовно,але я ж бачив як там все,і кажу дякую. І коли я вийшов від них,я зателефонував в офіс,я зрозумів,що помилився,йому подзвонили ,і він сказав,я не збираюсь доплачувати $200 ,і так і не заплатив,скористався тим,зо я помилився,і не добре знаю Англійський. Я розумію,що це не про їду коментар,може їжа смачна,бо пахнуло гарно) але це про керівництво ,які вони чесні ,і як вони відносяться до емігрантів

I want to share my impressions of this establishment, even more of its owner or administrator, I honestly don't know who it was. I didn't eat there, thank God, but I worked there as an electrician, everything is official. First, when I worked there, I was in the kitchen, and I saw how unsanitary there was, when I changed the outlet, a bunch of cockroaches came out, everything was dirty, the food was all open, and there is a lot more that can be told, but I want to tell how the management refers to emigrants, and takes advantage of the fact that we do not all know the language well. The price of the work was $450, I was asked to do some more work, I estimated it at $150, but I did not correctly understand what the price was, I thought it was $250, but everything was written in the customer's invoice, he asks me how much, I say $400, as I thought $250 plus $150, he was happy, wrote a check for $400, and offered to have lunch for free, but I saw how everything was there, and I say thank you. And when I left them, I called the office, I realized that I had made a mistake, they called him, and he said that I am not going to pay an additional $200, and I never paid, I took advantage of the fact that I was wrong, and I do not know English well. I understand that this is not a comment about the food, maybe the food is delicious, because it smelled good) but it is about the management, how honest they are, and how they...