We enjoy coming here for a cocktail and some typical Americana food. The food is good. Not great, not horrible.
My only pet peeve is I believe the wait staff has the discretion to add gratuity on parties of 6 or higher (maybe less). We've been served where gratuity is added and as well as not added. My issue is they can add 20%. What they don't know is that we tip 30-40% when our service is good, so when I see the added gratuity of 20% I never add to it. I'm not opposed to adding gratuity, but I think adding gratuity should be 15%. By adding 20% that tells me "despite the level of service or experience I'm giving myself an above industry standard tip on your bill."
Edit to Response: If its stated on the menu then that's fair enough. I just think its a business decision that pre emptively assumes exceptional service should you be a party of 6 and I dont agree with it. We were in this past Thursday as a party of 4 and tipped $55 on $105 bill ($160 total) because of exceptional service. If we were a party of 6 with a $105 bill and an automatic 20% tip added ($126 total) I would not add to the tip, but the point of the matter is if we received poor service I don't think forcing a 20% tip is a good...
Read moreMy husband, 15 year old daughter, and I were spending the day at Fontana Beach and wanted lunch. We walked into Gordy’s, were seated at a table and given menus. Our daughter had shorts and a modest swim suit top. As we were deciding what to order the hostess came over, told us that our daughter needed to over up… that we could go buy a t shirt at the boat shop. This is a marina Meanwhile, the obese gentleman next to us had on our way too small wife beater shirt that barely covered up anything. Our daughter was embarrassed and hurt. We left and walked down to Chuck’s, where we were welcome to warmly. I consciously went in ahead of time to ask if she would be OK to come and eat lunch inside and they were appalled that she had received the treatment that she did at Gordy’s. They were very kind and gave her lunch on the house. They said it is very common for people to come in with her swimsuit tops on as this is a marina beach setting. I called Gordy’s to register my complaint, and walked down to talk to the supervisor who told us that the health department dictated that everyone had to have covered up. Our daughter is a beautiful Haitian. We question whether that...
Read moreWe held a bridal shower for 50 people in the Cobalt Lounge a few weeks ago. I can't say enough good things about our experience. I originally booked the venue site unseen when they were closed for the winter season but Frank was great and easy to communicate with and gave a tour to the bride and her mom when they opened for the season in May. Closer to the shower Gabbi coordinated everything with me (menu, setup, etc) and was great and very fast to respond to all my questions. The day of the event, Nate was our bartender and helped everything run smoothly. He was super friendly and easy to work with. I requested a last minute table out on the patio and he set it up quickly while I was decorating the room. All the food was ready at the scheduled time and was delicious. A very reasonable rate for the amount of food served. Everyone that attended the shower had wonderful things to say about the venue, the food and the VIEW! A wall of windows overlooking the lake was absolutely amazing. I would absolutely recommend Gordy's and the Cobalt Lounge and they would be my first choice for any future events/showers that...
Read more