Carl’s Jr. — Restaurant in Fontana

You guys really need to improve on verifying your orders. This is the second time that I need to either call. Go back to get some type of food that you guys miss other than that I didn’t have any problems and then when people request stuff make sure you guys put it in. I request a ketchup you guys didn’t give us anything so I had to go park my car go inside and get the ketchup because the person that gave me the food through the drive-through just gave me the food and walked away from the window. I get home and I’m missing fries from my fourth combo that I got because all four of them were combos and I didn’t have the fries. I did get the drinks but not the fries for one of the combos so you guys need to really really make sure that you guys check the orders and make sure you guys put what people request don’t just say that you did and then have them either call you or go inside that they’re missing food or they’re missing condiments that...

I went late at night yesterday through the drive-thru and the lady at the window Emily was super nice which I feel is rare in the fast food industry she even took the time to recommend I download the app for points and even showed me how to use it which I used to work in fast food myself so I understand drive-through times but she was willing to risk it for me to get my free welcome Burger the next time I come! Which I will be coming back, thank you Emily for helping...

Carl’s Jr. really impressed me! The food was delicious! Everything was hot, fresh, and cooked just right. You can tell they really care about quality. The place was super clean and had a very welcoming atmosphere. What stood out the most was the staff. Everyone was so friendly, polite, and helpful. It’s not every day you get good food and great customer service. I’ll definitely be coming back soon. Highly recommend if you’re looking for a solid fast food spot with...