Soul Food Lounge Fontana — Restaurant in Fontana

DEFINITELY wanted to try this place first timer Unfortunately this was worst experience I had waited 2 hours for NO food WHY because they pretty much didn't have any food left. Got there at 3:15 no menu had to take a picture of a menu from work phone, waited 20 minutes then we asked if someone could take our order took about 15 minutes for someone to come he stated they were out of certain stuff but what we wanted they DID HAVE the table was dirty we ask if they clean it he said yes Every 5 minutes he came to let us know they working on our order or to say some other stuff..its about 4:45 table still not clean and still no food. Its 5:10 worker come to tell us again what they don't have now after waiting almost TWO hours.. He stated that they still haven't dropped or food in the oil and did we want to stay or leave... WE DEFINITELY LEFT BECAUSE THEY NOW DIDN'T HAVE WHAT WE ORDERED AFTER...

No business sign on outside. We passed it twice?? Meats (fish&ribs) were seasoned well. Ribs were tender and fish was seasoned well and fried crispy. But the sides were not seasoned at all, very bland. Collard greens had too many thick stems/veins in them and no seasoning. Yams were good. Red beans and rice was ok but it was served mixed together, I prefer them separate. Mac-n-cheese was not seasoned and it was white. I'm use to american cheese, it gives it color. Portion size was ok for the price. The staff was nice and friendly. With 10 being best i give SoulFood Lounge...

First time visiting. No sign out front yet. Very neat and clean inside. We were told there was a 30 minute wait for the order. There was a constant flow of people in and out. I wasn’t satisfied with the quality, the fish was undercooked, the Mac and cheese was undercooked and cold and the yams were also undercooked and hard, No flavor. Definitely didn’t live up to the social media hype. Please prep more food earlier so there isn’t a rush to serve less than good tasting quality Soul Food. Please get behind the drive to be a community staple that we can...