Beautiful library, great children's programs, awesome book sales, wonderful incentives for children to read, nice staff, plenty of nice comfortable seats, clean restrooms, quiet adult sections, great educational documentaries, wonderful variety of books and cultural awareness is excellent BUT way too many discrepencies in their library check-out system for me to give them a 5 star. I hate giving any library anything less than a 5 star because I adore libraries but I'm just tired of having to call the library and tell them that I already turned in a book and/or it's myseriously found and no longer on my online account. The frequency that this is happening is abundant. Also, 70 % of the time I go through the self check-out, the security system is activated and starts to beep. This annoys me because although I do exactly what the staff has suggested to do, it still goes off and then I have to stand in line again. Today, I also turned in three books that were not circulated to me. At one time, I even had 10 plus books that the system was not aware of. This just reiterates my thoughts on the system. Maybe it's because I always have a lot of books checked out? Who knows? I've spoken to management and they have been polite and somewhat helpful. If this problem is resolved, I will change my rating to a 5 star. Otherwise, I am firmly at a 3 star.
update: I haven't had any issues for a while on my account so I'm upping my rating to a 4. If it keeps up, I'll change it to a 5.
-update:Management has done a great job of mitigating the issues that I originally had. No issues have arisen in a long while so I'm a happy camper...
Read moreAfter visiting a library located in another city, we concluded that Lewis Library is way BETTER. So, for years, even I am busy, tired and lazy momma-I can’t stand the fact of not bringing my kids here. Visiting libraries and reading books is their LIFE and PASSION!!!
Truly, I believe that this is one GREAT venue for my kiddos to explore and borrow books as they really love reading!!! However, More than the activities, programs, prizes and raffles that this library is offering.. I am accompanying my children to borrow books primarily to READ! Because of their love for reading, my kiddos would tend to keep the books at home for a long time... resulting to max our library cards.
For everyone who gets to read this: We are just ones of the contented and regular visitors of this great library, however, today and yesterday, after a series of issues dealt with the staff, I feel like I’m a “Cheating Mommy.!”
After a thorough realization, I hope that...
For the people to know better and to avoid confusion, I hope that the management will issue terms and conditions regarding all the policies of the library’s programs and events.
After all, my kiddos borrow books for enjoyment and reading purposes not just to win PRIzES!!! It is wonderful to win and to bring home exciting stuff from the library but again, more than all these, my children borrow books for reading!!!!
And, since, we come here often, and my children love this place very much-I couldn’t rate it with one star ⭐️. I just hope that they would take the reviews seriously and if needed, they would do the necessary actions and...
Read moreSummer slide? Not here!
The San Bernardino County Library's summer reading program made all the difference for my son. Not only did he avoid the dreaded summer slide...he actually grew in his reading level! At the end of kindergarten his AR score was 2.9, and now, starting first grade, he's already at 4.3!!
The Fontana Library makes it so easy to stay on track and engaged. Books in the children's section have the AR number right on the spine, so my son can confidently pick books that are both fun and challenging. And the selection? HUUUGE! He loves choosing a new topic each visit (like space, dinosaurs, or sharks) and then finding books at his level. The staff in the children's section are also amazing! Willing to answer his many questions, get excited for reading with him, and help point him in the direction of the topics he is looking for.
The prizes from the summer reading program also added additional motivation for him! Weekly rewards and chances at bigger prizes kept him motivated to read every single day of summer!
We're so thankful for the resources, creativity, and encouragement the library provides. Highly recommend this program (and others the library has) to any family looking to keep kids engaged and excited...
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