Hardee’s — Restaurant in Fort Dodge

Miss Pam seems to brighten anyone's day she comes in contact with!! I hadn't been to this establishment in a year. I remember, I wasn't impressed with the burgers and my husband and I are pretty sure, they made us sick. Well, I got fresh coupons in the mail and decided to give it another try, but the new handbreaded chicken sandwich/fries/ Dr pepper. I walked in and Pam was running around busy with something, but immediately took time to say hello with genuine warmth. I said "Hi, how are you today?" She piped up "Great! Thank you for ASKING!" So she took my order and then tried to apply the coupon, and it didn't work, but with out missing a beat she said, "Well we'll just have to do it the other way!" In a split second it was done! So then she asked the back to drop a fresh chicken. Then a lady came in and called for Pam and Pam said, "I'll be right there, I have to drop these fries first!" She then went to the back a gave the lady a sack, obviously, full of tomatoes. When the lady had left, she said that she had worked with her for years, and she was a little down on her luck so she shares her tomatoes with her. I was struck by her warm giving energy! I said I would pay for some! She said, come in anytime I'm working, I always have some and I'll share with you too. Might I mention that my meal was the hottest and freshest and the store...

I used to love going here but not lately. It’s just gone downhill. 1 they got my order wrong when I only got 2 burgers and fries and there was nobody inside or at the dive through. 2 My food was cold and tasted old. Had hairs in it and I mean a lot. And some kind of crum things I didn’t even bare to eat it we went somewhere else. I walked inside to the counter and waited for 5 minutes for somebody to help me out when there was a young woman sitting on her phone on the floor of the kitchen, very unsanitary. She gave me my fries but didn’t have gloves on. Very unpolite employees, they all looked twhacked if you know what I mean, wouldn’t doubt so it is dodge. You would more then definitely have a better experience going to the Hardee’s in Holstein, or somewhere in Des Moines’s. If I could I would give this place a negative -100. And I’m not even gonna mention the homeless people always sleeping right at the front of their door. This place...

Wrong order. They stated they didn't have the Western burgers anymore. So I ordered the monster.. I received a single Patty single burger, was charged 15 dollars. Not going back through all the roads being closed in this town discovered the tiny burger after I got back to my hotel in Italian I'm not from. I guess it pays to keep people in line while you check through everything because this is what you get at a lot of these fast food places. People want to get paid but some do NOT want to do quality work. I know I'll be back in this town in about 3 days get my food elsewhere, some people don't have time for other people's mistakes. Live and learn that each new place. Even on my order I said no sauce this one has sauce on the little burger.and nothing else. Oh wait two pickles. 15 dollars and some change. Kind...