The customer service was decent. However, the food was terrible. I ordered oxtails with rice and peas, 3 bbq wings, mac n cheese, and two red velvet cakes. Everything we ate taste terrible. This is totally inconsistant with the many experiences ive had at other Donnas in Lauderdale Lakes, and Lauderhill. The oxtails were not cooked to tender perfection they were about 3/4 a way there so the meat was a bit more tough than I would ever desire. They gave me extra gravy, which is a usual thing for a foodie like myself, however both the rice and the gravy was tasteless. Donna's on 441 and Oakland has some really good mac n cheese, but this one on Commercial. It didnt even look good when I ordered it so I asked them to put curry goat sauce on it for me. Now i will say that mac n cheese alone was insulting, but with the curry goat gravy it became a new dish and was very flavorful. The red velvet cake was grainy and a true waist of money. Finally, the bbq chicken wings: dry, nice flavor for the sauce but were definitely sitting out for a while because they were not fresh. I paid $40 for me and my wife to enjoy some Jamaican food and I really feel like I wasted my money. We didnt even finish the oxtails that how bad it was. I put it in the fridge because i dont want to waste money on the same day, but its going in the trash tomorrow. I wont be going back there again. But I'll say this; to the kind people working there. I appreciate how nice they were. There was an older gentlemen who may have been the manager a young man and a middle aged woman who were cool. Please excuse my grammar and punctuation errors, my grammerly is not working! lol. And Im not editing. This is a raw review. If the owners of this restuarant are seeing this please respond and make changes as I would love to patronize your restuarant. I think you guys are in a great yet challenging location, but if the food is prepared with excellence I do this location will do well, and Id like to be apart of it. Please, for the sake of minority owned businesses, make the neccesary adjustments and if possible invite once done so that I can rave about you guys.