At first, I didn't agree with the negative reviews about customer service because I've been here plenty times and have had great experiences, but my most recent experience is the reason I will no longer be a customer.
I called and placed an order over the phone with the owner(lady) , and she even repeated the order back to me. Once I picked up the pizza, drove off, and checked it.. I realized it was the wrong toppings. When I took it back and told her the toppings were wrong, she told me "thats what they ordered." In my mind, I'm wondering who is "they", because I personally called in the order. I legit felt like she wasn't going to fix the issue until the other owner(man), stepped in. He even offered for me to keep the pizza (which I didn't want, which is why I brought it back). Plus she snatched it back before I could even consider keeping it.
Maybe they should look into hiring someone to take the orders or having a online portal, because they clearly rush sometimes. But paying customers shouldn't have to be interrogated when an error is made by the...
Read moreBest pizza I’ve had in South Florida since moving here 8 years ago. Reminded me of what pizza actually tastes like. Reminiscent of NY pizza. We ordered a large cheese pie, didn’t get the slices. From the first bite, you could tell everything was natural, fresh ingredients. Crust was crispy and slightly chewy, like it should be. You can taste the garlic and spices in the sauce. High quality mozzarella. Also, had the meatballs which were great. Three meatballs with a hint of spiciness and a dollop of ricotta in marinara sauce. They use actual beef for the meatballs, not 90% breadcrumb with meat flavoring like most other Italian restaurants. And the prices were extremely reasonable. Large pie was $15. Meatballs were $4.50. This is definitely a place Dave Portnoy needs to review. I give it an 8.4. So Dave, get your Mack Weldon’s on and get over to the Pizza Spot for a review. (P.S. to the Pizza Spot - This is the guy who tried to open your gate, my...
Read moreThis Pizza Spot is in a beautiful community with 2 convenient stores next to it. It's small and has covered outdoor seating. I ordered my pizza from this gorgeous staff member, that was very nice, and she explained their menu selections. After ordering, I went next door to a convenient (not convenience) store where they had more beer selections than anything else. And even a living room to drink it in! Lol I went back to the Pizza Spot and sat at an outside table on a beautiful night only to wait for one of the best pepperoni and sausage pizzas in the area!!! My only regret is not going to the other store across from the PS to see what they have. Lol There will be a next time to take it all in again. Just behave when you go there as it is a family area and a great place to go chill and get away from the party scene. Thank you...
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