Bonjuk 본죽 FortLee (Bonjuk&Bibimbab) — Restaurant in Fort Lee

"I ordered three types of porridge today: pumpkin, beef, and abalone. I’ve ordered from this place occasionally and always enjoyed the food. However, today's pumpkin porridge tasted like plain water, so I called the restaurant to inquire about it. They abruptly told me to bring the porridge back for a refund. Typically, in such cases, the kitchen should be checked first. Since I was in the city and would have to pay the toll again, I asked if they could cover the toll fee. At that point, they started getting angry and sarcastic before hanging up on me. When I asked if they were the manager, they confirmed but refused to reveal their name and ended the call. "I ordered three types of porridge today: pumpkin, beef, and abalone. I’ve ordered from this place occasionally and always enjoyed the food. However, today's pumpkin porridge tasted like plain water, so I called the restaurant to inquire about it. They abruptly told me to bring the porridge back for a refund. Typically, in such cases, the kitchen should be checked first. Since I was in the city and would have to pay the toll again, I asked if they could cover the toll fee. At that point, they started getting angry and sarcastic before hanging up on me. When I asked if they were the manager, they confirmed but refused to reveal their name and ended the call. The pumpkin porridge has no flavor at all. It's a place where you just have to eat in silence. I've never seen such a rude...

Bonjuk is a rice porridge chain from South Korea. I originally started eating rice porridge whenever I was not feeling well, because it was easy to digest and made me feel better, but I have come to crave it even when I'm totally healthy. I had visited the Flushing, Queens branch a few times but this was my first visit to the Fort Lee, New Jersey location. I recently had dental work and was told to eat only soft food. Immediately Juk came to mind. I was warmly greeted upon entering and given barley tea by the server (possibly the 사장님/owner). I told her my concerns about anything crunchy when it came to banchan (side dishes) and she was very understanding and didn't bring anything that would be difficult to chew. I ordered the 참치 야채죽 (Tuna Vegetable Rice Porridge). It was freshly cooked and It tasted perfect. It was as good as the Bonjuk locations I used to visit in Korea (and even better than the Flushing location). It was also easy to eat with my recent dental work. It was so good that I ordered another to go. The presentation was also unique. I loved the cute bear face on top. Atmosphere was fantastic. Super clean and comfortable seating with relaxing background music. My To-Go order was packed with care. I highly recommend this Bonjuk location. Excellent food, service,...

Personally have never had a problem with this place. I started ordering from here more frequently after their Palisades Park location unfortunately shut down. Yes, the prices are expensive but I can understand it as the porridges take a while to make. I always thought their porridge portion sizes were quite big, and I love the side dishes they give. The workers are always very kind and the food is ready quickly. I haven't tried their bibimbap but their porridge is always my go-to: wonderful whenever I'm feeling a bit under the weather, and they package everything very well. I hope they keep this location open as it's rare to find a place with good juk...