I visited Sweet Licks 6 times during an 11-day vacation in Fort Myers Beach—and every experience was wonderful. On our last night, my sister and I made a last-minute dash just before closing. A young woman (blonde hair, sweet smile) was sweeping, but instead of turning us away, she smiled and said, “No problem! We scoop 'til 9!” She kindly and enthusiastically served us.
That small moment of kindness stuck with me—and ended up inspiring how I will approach customer service training for my own staff as we head into our summer camp training. Her attitude reminded me how powerful great service can be, right up to the last minute of the day.
Thank you to the Sweet Licks team for not only serving delicious ice cream but making a lasting impression. We’ll...
Read moreMy grandma and I went in while I was visiting her and this was my first visit back since the hurricanes 🌀 We didn't know any place to get food in Santini Plaza but stumbled across this gem and was not disappointed at all. We had this sandwich that was so good that I'm definitely coming back just so I can figure out what the name of it was lol 😂 plus I want to try some ice cream next time! the owner was very polite, she was very sweet and accommodating and I appreciated that very much! So was the employee there that helped us out he was a nice young man. If you stop by that end of FMB definitely check...
Read moreCute ice cream shop with a ton of different flavors! We came back a few times during our stay and highly recommend the Sandy Shores ice cream! This was within walking distance of where we were staying and it was the perfect...
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