This is the worst taco bell that anyone could possibly go to. I would recommend going to any other fast food location in Fort Payne before you consider taco bell. The workers are rude and unhelpful, the food is expensive and even cost a whopping $3 more per item than locations in Chattanooga or Centre and for worse quality top. It feels like this location always burns the food, they cheap out on sauces or other ingredients by giving small amounts, and they for some reason elected to stop serving breakfast. Whoever runs this location and the Rainsville location is a poor manager. They seem to always think about money over a quality experience. There's no reason to charge 55% more for their food compared to other locations, I don't even blame the employees for being rude on my last visit because they seem to work for a miserable old scrooge who is running the local taco bells into the ground. If you want fast food, go anywhere else, McDonald's has excellent staff and dirt cheap prices, if you are craving tex-mex type food, head down the street to Los Arcos, which will cost you about the same or maybe even cheaper and you'll get more food and way higher quality food at that and it'll take about the same amount of time for them to get the food prepared for you. This taco...
Read moreMy boyfriend just got out of the hospital and was hungry so we pulled into Taco Bell. The drive thru was backed up so we went inside. I waited in line for 5 minutes before I got waited on. Only us and another couple inside. After I ordered my boyfriend went outside to wait on me. After waiting another 5 minutes or longer for our food he came inside wanting to know what was going on and where our food was. A girl behind the counter replayed and pointed to the drive thru window and said we are busy. When our food got done and bagged up the employee threw it at us on the counter. We ate our food and ignored what had happened. We went up and ordered something else when we got done eating nothing said to us and the bag of food was thrown on the counter at us again. They either need more help or faster employees because there were only 3 cars in the drive thru and our order to prepare...
Read moreOur kids are now young adults and 3 of them live in a different state, so a sitdown meal with all of them is very rare.
We stopped here on New Year's eve and was informed at the beginning that the lobby would be closing at 10. Not in a polite way. Fine, we tired, we've driven across 3 states twice this day. We understand people want off work to spend with their families.
The cashier was frustrated because she couldn't correctly use the register, she was hateful with my son. Our order was brought out in to go bags even though we had clearly sat down in the lobby. 3 employees had enough time to stalk around us, throwing mean looks in our direction until we finished our meal and left.
We left at 9:50 and the second the last of us stepped out the door they locked it.
The food was fine, but the...
Read more