Shogun Peking Palace — Restaurant in Fort Smith

Name is Kandis, often eat here with mom and dad so much that they know which table we enjoy sitting at.

Im a vegetarian and enjoy ordering tofu while they eat from buffet.

They do not have curry tofu on their menu. So when I saw they offered curry beef, I asked if I could have that but replace beef with tofu. They said sure and it became a common order for me.

Today, I was going to order online, like I commonly do, but decided to call to actually try and cut down on confusion to help. I asked if I could get the indian curry with tofu. The woman on the phone who I’ve seen frequently up front, immediately changed tone. Aggressively said “Uh, I think you have the wrong restaurant we don’t sell indian curry. I went back to how I usually ordered it. She said “Are you the person who orders online sometimes?” I said yes and she told me she cant hear me, I tried again louder and she legit hung up on me. I didn’t think the order was taken so I went in to order in person. I was immediately attacked by the lady who usually greets us when she points to the seat.

She said “don’t say Indian curry. There are many different curries thai, singapore etc. Woman behind counter as well.

As harsh as the suddenly turned on me I can only assume they have an issue with Indian people or something. You wanna know the best part? I added a photo that shows on their own menu, the curry beef is stated to be in classic Indian curry sauce…

I showed on the menu and they both just kept on. I sat down to wait, a girl comes in for pickup and I hear them talking about “its one of those days…” She is always front desk help, only cashier and calls. I RUINED her day apparently for trying to be more specific. They had one elderly customer for the buffet and rest were pickups. I apologized for ruining her day as I looked over the empty building. Aside the two other pickups (one for door dash).

The fact that the lady said there are so many types of curry, however wants me to order by saying “curry tofu” (not on the menu). This supported me, because how would I know if they’re using the sauce I wanted or yellow curry, green curry, red curry, all these different kinds she told me about?

Anyways…, pretty agitated, pretty hurt, thought they enjoyed having us only for them to turn heel for daring to call something on their menu “Indian”. All was fake aside from the...

Honestly if I could leave 0 stars I would…. Called in a Togo. On the online website it says that cashew chicken comes with soup…. Upon further inspection they only have that it in fact doesn’t come with any soup or salad on the hibachi side of the menu… not the Chinese side…. When I called and asked about the salad and soup for the order the older lady wouldn’t even let me speak. Kept talking over me saying I can come back and she will show me on the here it says it doesn’t come with it. So I said ok and hung up, whatever. I guess we have to pay more money NOT to dine in?! the hibachi I ordered as well didn’t come with any yum yum sauce. Which is weird. If you want any yum yum sauce you have to buy it if it’s Togo. When I picked up my order I asked for chop sticks and she refused to give me any because I didn’t order sushi…. When I finally got to sit down and eat the food. The food was cold, bland, and soggy. Not even edible… I picked up the order 15 min after I ordered it and she quoted me 20… I made a 2nd call to the restaurant to let them know that their food wasn’t edible and that I couldn’t eat it. The same lady interrupted me again and told me to bring it back and she will refund if I only took 1 bite. I took maybe 4 bites of my rice because I was starving…. So of course I’m going to try to eat it. When I brought it up there she was so rude. Told me she will only refund 1 entree and gave me $15 or my $60 I spent there. Told me if I didn’t like it I don’t need to come back… we’ll...

Very disappointing meal. We spent $60 for 2 meals (not including the delivery fees).

We ordered Orange Chicken, with sides miso soup and an egg roll. We also ordered Honey Chicken Bento box which includes onion soup and crab rangoon pieces (2). For the Bento box, the onion soup was an expensive Broth. It had 2 tiny pieces of mushrooms and about 5 tinier pieces of onion. Not good. . We paid extra to upgrade to white meat. I got dark meat. The “Spring Salad” was big chunks of tasteless iceberg lettuce.

The Orange Chicken was too spicy to eat and my husband Loves spicy food. The egg roll was small and over-fried.

The only reason we gave 2 stars is because the crab rangoons were good and the rice was fine.

We do not recommend this restaurant. Not tasty and way...