Starbucks — Restaurant in Fort Smith

I just went to this brand new Starbucks after not being at a Starbucks for a long time. I asked for something I could get refills on and the store manager said I could get refills on iced coffee with cream and sugar. We were very clear. Then when I went back to get my refill, he said I couldn’t have it because it would be a latte. So we left, telling them we wouldn’t be back. I called the company and they never asked for my name, phone number or address, they didn’t really seem to care. They said they would communicate my bad experience to the store manager, which was who I had the bad experience with! No wonder Starbucks is going out of...

A nice looking new Starbucks that's conveniently now on my way to work! However, the drink I got did not taste the same as it did at other locations and was very bitter (I know it's coffee, but I'm used to my sweet drinks from Starbucks). My breakfast sandwich was also pretty stale even after warmed up. New location though, I'm sure it'll all get patched up quickly though! Will have to give it another chance...

This drink is before i sipped anything from it……uh….uhm!!!??????? like why. This is supposed to be a 7.00$ venti 24 oz drink btw and why was it so low? 😭 it makes me wanna avoid going in mornings cuz maybe its just the staff doesnt know that that does not...