The service one provides makes and/or breaks their business. I went with my sister on Saturday, July 20, 2024 to Lisa’s Chicken & Seafood in Forest Hill, Texas where I had never been before, nor had I heard of this fast food restaurant. The young woman who took the order was very rude and arrogant, not a pleasant experience at all. My sister forgot to add an item to her order and she was still an engaging customer at the time. As she was adding the additional item, I perused the menu and saw that she was paying for 4 items when looking at the menu, she could get 5 items for the same price that she was paying for the 4 item order. When I inquired is when the attitude of the order taker became rude and belligerent, stating in a rude and arrogant tone and manner, “that’s what she ordered and giving my sister negative vibes along with evil looks and rudely addressing me because I brought this to her and my sister’s attention”. Normally based on my experience with skilled and well trained employees, they will quickly assist the customer with options in order to create a friendly customer relationship and environment. This is how a business creates great customer relationships because one thing we know for sure is that “word of mouth” can help grow or break your business. The food was nothing extraordinary because I have had this type of fast food from other restaurants that was of equal taste or better. I don’t know who the owner of this Lisa’s Chicken & Seafood is, but if I did and had the contact information, I would certainly provide them with this information also. I will do some due diligence to see if I can find out who the owner is. We need more consumers to speak up and speak out when we are paying our money for not only the food, but also a respectful and dignified service. I won’t be going back to this fast food restaurant and I will certainly let others know about...
Read moreToday at 10:40 I order 10 legs -I get 10 mixed dark. Chicken is full of salt. Taste like it was brined and not washed off. I also ordered 10 pc fish nuggets (trash) just scraps of fish just the tips of thin cut fish.....I ask for 2 cocktail sauce. Cashier gave it to me as I'm leaving the other red shirt guy says I owe a dollar. Man pleeeese keep this spoonful of cocktail ketchup....I handed it back... it's not that Lisa's wasnt great the cost was good compared to the other chicken houses and I understand the price of everything has increased....but in my opinion to take advantage of people to price gouge the people that support you.......your becoming a part of the problem and the quality of the food you serve has declined.
Getting beauty...
Read moreTruly without a doubt besides my Grandma's chicken this without a doubt the best chicken I've ever had....like bro..effin good...I love how all you people say the employees are rude you would be to if you were getting paid garbage dealing with a whole bunch of people who never say thank you or act like you're more high and mighty than the people you order from. I bet most of you here for planning about that I've never worked in a restaurant or fast food or anything like that maybe you should go ahead and try it for a day I guarantee you you would like the...
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