Tortilleria La Nueva-Zacatecas — Restaurant in Fort Worth

I haven't got my refund. went I order 5 big flour burritos.1st they didn't had but 1 flour tortilla.So wait 15 mins, then to find it Out this. 2nd I request a refund she said she couldn't. That I had to come back in the night cause their was no manager to give me my refund back to my credit card.So I didn't got s refund back to my credit card yet.The cashier call her suppose manager,I talk yo her she said she was going to give me a refund with the order #83.The cashier to a picture with her cell phone causr5the manager told her to take a picture of the receipt. SHE LYING she said she would take care if it.NEVER HAPPEN.WHERE IS THE OWNER,AREN'T THEU SUPPOSE TO HAVE SOME PREPARE TO GIVE YOU A REFUND.WHEN YOU ORDER AND THEY DON'T HAVE IT.COME O. WHERE IS THE CUSTOMERS...

These are not nixtamal tortillas, the tortillas they sell are made using Maseca.

The food sold by the pound is given to you in small styrofoam cups which are so flimsy, that by the time you get out the door everything collapses.

The stews (guisos) are very spicy, even for those that like spicy food. They use too much cumin, and there is no balance of flavors.

The meat is tough and also has a lot of fat and gristle. I’m not sure what cut of meat they use to make their barbacoa tacos, but it for sure is not cheek meat (cachete), as they advertise in their menu. Overall, not worth coming to this place. It’s sad to see people settle for this...

Love the food here. I stop when I can. I drive the bus route down McCart. But on 2/5/21 I stopped by at 8:46am I knew I had 10 minutes to get my food and there was no customers so I ran in to get a breakfast burrito. The lady made my burrito set it on the line table unrolled. She proceeded to make the next customer food, finished making his food and giving to that customer then starting another order before she came back and rolled mine and gave it to me. I walked out at 9:04 am. It's like she had no common sense. Thanks for making me late on my route. Food was good when I was finally...