HOT°C POT — Restaurant in Fountain Valley

I was really disappointed coming here for my first time. To start we got zero explanation on how things worked. The guy that seated us spent 2 min showing us how to place our order on the iPad. We told him it was our first time at a hot pot place and he offered zero explanation. We had to ask for our drinks that were never delivered to us even though we had gotten our food already. The food was okay. If you like soup and boiled meat then you might like this but it wasn't very good. The guy that seated us seemed annoyed when we would ask him questions. Our table was completely full of dirty and empty plates that no one came to pick up. I had to request them to remove the dirty stuff off our table. Then in the last 20 minutes my sister's husband joined us and basically ate all the food that we hadn't. Just to then find out they charged us another $32 for him! Now I would understand had they done this if we had ordered more food while he was there but we didn't. Overall the food was not great, they played terrible loud music and for a place that makes you order your own food and cook it, I would say it's not worth the money. You might as well as...

We absolutely love this hot pot spot! Even though it’s a 30-minute drive from where we live, it’s 100% worth it every time. The experience is always fabulous, and a big part of that is thanks to Peter, who has been our server twice now. He’s incredibly attentive and welcoming, and he goes out of his way to make sure everything runs smoothly.

The first time we came, we had no idea what we were doing, and Peter explained everything clearly and with such patience. He made us feel comfortable and helped us get the most out of our meal. We’ve tried a few other hot pot places since, but none compare to the level of service and quality here. That’s why we’re happy to make the drive just to eat here again!

The hot pot setup is also amazing—with four compartments, you can enjoy four different broths at once. Plus, there’s a great variety of proteins, veggies, and other add-ins to choose from. Everything is fresh and flavorful.

Highly recommend this...

Came here for the AYCE all-you-can-eat hot pot ($30.99 per adult), and while the concept is good, the quality is not.

Pros: Ordering off the iPad was convenient and easy. Staff was friendly, attentive, and readily available. Decent variety: meats, seafood, tofu, veggies, noodles, and rice all covered.

Cons: Quality was underwhelming. Some items were canned goods or low-grade (meat, seafood, noodles). The meat wasn’t the best cut, and you can tell from both taste and texture.

I even started feeling a bit allergic by the end of the meal, possibly due to the quality or preservatives in some ingredients.

Tried 4 different soup bases, and unfortunately, none stood out, they were all pretty bland.

Overall, this place delivers on quantity but falls short on quality. You get what you pay for, and in this case, it's more about the AYCE novelty than a memorable hot...