Hot Off The Grill — Restaurant in Fountain Valley

I know this place was gonna be hit or miss. Read the reviews. There was a time it was awesome. I really wanted a pastrami and ordered it. Was afraid it'd be dry, as for some ungodly reason, that's how they're made now. The counter girl offered a cup of au jus. Awesome. Got the chili cheese fries + onion + mustard. They were beautiful and tasted just as good as the presentation. Hub ordered a California burrito. Upon having the first bite of the pastrami, I could taste sour meat. I tried another bite in a different area of the sandwich and it was just the same, only this time I could smell it. So I looked closer at the meat and it looked like scraping from the pan. Pastrami crumbles. The meat should be in ribbons. I should've taken it back up to the counter, especially after spending $17.50 on it!! $17.50 for a pastrami sandwich?!! Much less a sour one? I wrapped half and took it home. Still couldn't eat it. What a waste.

My hub finished his burrito and said it was the worst California burrito he's ever had. Too much crema and too much guacamole. He said it seemed like they were disguising the flavor of the meat.

The chili cheese fries were wonderful but I can only attest that to the fact that the chili was probably from a can.

Note to the owners: you can't mix old meat with new and think it's gonna be okay. The old meat will infect/spoil the rest.

This restaurant needs a surprise inspection.

I can't imagine we'll ever try that again. Serving rotten meat is gambling with...

One of the worst experience I’ve ever had with a Restaurant

We used to go to the Huntington Beach location all the time

We just moved to fountain Valley, and Laura was the worst GM I’ve ever spoken to in my entire career of speaking to people on the phone

We have a YouTube channel and I record all of my interactions legally

I also have a Hawaii number which I call from Hawaii sometimes what is a one party consent state She didn’t even know the law she had to call the police and ask them if I was OK to record her and she kept hanging up the phone on me

I spent five days talking to her employees trying to get her to call me back, passing the message along, which I have all recorded consensually

So be on the lookout for a YouTube channel at suture entertainment

This will all be uploaded soon enough

All over a $40 order that they messed up we could’ve went out to a nice restaurant instead they try to lie and say we ate there when we didn’t and every employee there is lying and I have it all on record

I can’t wait until all these people are exposed and they don’t even have a corporate office to call

So ridiculous I have spent the last five days trying to get our $40 back It’s all...

So a little over a year ago I was on my way into work and was looking for something for breakfast. I stopped at Hot Off The Grill and I've been coming back multiple times a week ever since. So much so that they know my order when I pull into the drive through and they deliver every time a consistent, satisfying breakfast with a smile and friendly service. Recently, I came in for my Birthday with my wife and the staff chipped in and gave me my meal for Free. A few weeks later I brought my wife for her birthday breakfast and they made her some beautiful pancakes with fresh fruit and a candle and they sang to her. They didn't have to do this, but they are kind and caring people. Last week I brought my youngest son in and they made him Mickey Mouse Pancakes. I am so grateful for the people I've met at Hot Off The Grill and for the excellent customer service and the GREAT TASTING food. My go to is Huevos a la Mexicana with Rye Toast and Frijoles de la Olla. AKA Eggs Mexican Style with Rye Toast and Whole Pinto Beans. My kids love the French Toast, and my wife loves the Denver Omelette. You can't go wrong with their Mixed Burrito either. I give them a A+ for the excellent customer...