Punjabi Grill - Pakistani Cuisine (Halal) — Restaurant in Framingham

It is beyond sad that there are no good Pakistani restaurants in Boston. This one is unfortunately more disappointing than expected of most Pakistani-owned eateries in the area. Craving a taste of home, I ordered one "full" Chicken Karahi and one order of Seekh Kabab from them through UberEATS for a whopping $75. Unfortunately, unlike other North-Indian-style/titled offerings on their menu, the Chicken Karahi is only available in two sizes: $30 ($29.90) for a half, and $40 something for a full. Extremely, extremely overpriced but I decided to take the plunge as the more expensive was more economical in comparison. After waiting for over an hour for my very, very expensive food order, what I got was what looked like a failed try at a chicken biryani. I have never had food show up at my doorstep via a delivery app that was so poorly packed, with box/ container semi-open, leaking into an unsecured thin paper bag, and cold, stale food that I "did not" order. And not only was my order completely incorrect, what arrived instead of it was so awful looking and smelling that I somewhat felt relieved I would be able to get my money back from Uber, never to order from here again. I was surprised at the whole situation but also not surprised. I sent the restaurant a note via Uber and followed up with a call where no one was able to connect me to someone responsible I could register my complaint with. No one got back to me through the app as well. All in all, I would've given it zero stars if I could for bad food and negligent customer service. But you have to give a star to...

I can see the poor ratings given …. This business is a mess ….

But if you can tolerate the poor customer service … not picking up phone calls … no dine in service … and just focus on the food part .. you should be good … In my case .. i moved to Worcester area and needed food ( veg / non veg) for house warming for 30 ppl … we had already sampled 4 restaurants till we came here .. we walked in around noon on a friday .. no one at counter .. could hear somebody talking loudly in punjabi/ urdu in the back for like 10 minutes. He came out, realized we were here .. hung up his call and told us that there is no dine in service and kitchen will open at 3 .. OK.. we discussed the catering and wanted to try the food . He told us to order carryout on Tuesday !! We did that food was good.. catering food tasted totally different but was equally good. He provided delivery which was a major goof up .. the delivery guy didn’t show up . Owner had to come himself, he showed up at 1230 Delivery was supposed to be 11 am. Still save the day and almost forgot to charge me $300 worth of food till i reminded him …. In all, i would cater from him again with more...

Visited on 7/24. I would not be able to comment on the food because half of the things were empty on the Buffet and was refused to refill.

Party of 8 visited the place for Lunch at 2.15 PM and enquired about the buffet and other options. We were told that the Buffet was open and it was $10.99. Later they refused to refill and when asked why it was informed earlier, the answer was it was close to 3 and they do not refill. FYI - time was only 2.35PM. They never mentioned anything about not refilling in the initial conversation when enquired about if Buffet was open. Only 4 out of 8 of us got a chance to have the full meal, rest did even got a chance to eat any Biriyani or any chicken dish or Pokora. They were not worried about it and still ended up charging for everyone. All that matters for them is money and not the service.

Based on my experience, I would not recommend this place if you are looking for any kind of basic...