Subway — Restaurant in Framingham

The young guy making the sandwiches is excellent at customer service. He is polite and always appreciated ALL the times we made purchases with our money. Today the owner told us to leave and I'm upset because we were going to purchase more food. We even made a huge purchase and ordered pizza today so I'm really baffled.

I'm under the impression he doesn't appreciate regulars or customers in general. I hope this doesn't happen to anyone else who wants to sit, eat and relax there are people that are older, with disabilities and he's gonna be like that? Not good.

So yeah, bad management. Other than that, the workers...

By far the worst Subway location I have ever been to! I’ve tried ordering from here a couple of times online and each experience has led to complete disappointment, although, today’s experience was the worst one yet. The order had the wrong bread, incorrect amounts of ingredients, poor ingredient quality, the sandwiches were not properly wrapped (ends of the sandwiches being completely visible), and after a few bites we nearly puked. The food was returned without any refund or offer to remake the sandwiches (or even the half of the sandwiches that didn’t have a bite taken from them).

It’s been 2 hours and I...

I ordered 2 sandwiches and only received 1. The driver was nice and helped me figure out who to contact. The store however said “it was not our problem” and immediately passed me off to customer service.” Customer service says it’s not their fault either but the fault of the delivery company. The same company they deliberately contract out to, and as such represent Subway. Everyone in the interaction has been completely dismissive, bar for the driver.

Also, the Subway is in an incredibly busy Walmart with a decent chance of a car accident in the lot due to both the drivers...