Burger King — Restaurant in Frankfort

Sat in line for 15 minutes.. 1 window open. Got to the window and nobody knows how to redeem my virtual paper gift card that I've used here before..The first gentleman said you're going to have to pull around and I said okay pull around to where and he just looked at me. He said well you can't use this and I said well why not. And he said hang on as there's about 10 cars behind me in line waiting for at least 30 minutes because I sat at the window for at least 20 minute's!!!. never once told me to pull around and they would bring it out to me.. get my food in the frys are about a HALF full and COLD! GET IT...

Went through the drive through around 10pm. Burger king has been my go to here in Frankfort. I have always been patient with them through being short staffed because they always do me good in the end. However, the coworkers were horsing around inside the entire time I waited in line and my order was messed up. Fries were cold and hardly cooked (very unlike BK fries!) And they forgot all of my sauce including the ones I paid extra for. I am very dissatisfied tonight in the service I recieved and do hope the problems...

Nearly all the four-seat tables hadn't been bussed, the cashier was not friendly toward our grandfather, and both bathrooms hadn't been served as the trash cans were overflowing. The paper towels were on a roll on top of the dispenser, and the state of the bathroom was very dingy. The food was normal though. So long as you're there for food only and not a pleasant social eating experience, it's acceptable. Past that, it's worth it to skip the experience and...