Starbucks — Restaurant in Franklin

Showed up at 8:29PM today and the lights were off and was told they were closed. I said "Your hours are clearly posted that you are open until 9PM." And the guy just said "Yeah, no, we're closed." and proceeded to just walk away and finish cleaning up behind the counter. I've seen them close many times well before 9PM. I suggested to Google that the hours are actually 8:30PM instead of 9PM because of this so others aren't disappointed (even though other reviews indicate...

Catherine was very rude. Also, she seemed to lack overall human compassion. Im aware this is probably not a requirement at this establishment. However, I'd probably receive better customer from a kiosk. Step up your game little lady... not all of your customers are the on the bottom of your shoe.

Pam! You on the other hand were incredibly attentive and kind. I...

I would recommend considering other options before visiting this place. I had a few issues with my order—there were mistakes on three occasions. Additionally, the milk didn't taste fresh, and the coffee had a burnt flavor, as if it had been sitting for too long. If you're planning a trip to Kroger, I suggest stopping by Scooters down the road for a...