Waha Buffet — Restaurant in Franklin

I’ve been to this place 100 plus times so hear is my review. This place used to be my go to quality of the food was great. The staff was great along with there being a pho area and a hibachi grill. Around reopening it seem as if quality has gone down. There is a young Hispanic guy that works there everyday. I know this because i used to go everyday for lunch. I decide hey i’m tired of my regular hibachi let my use some of the all you can eat brisket at the pho area and add it to my hibachi meal. It was honestly amazing. The next time i come in and try it again the hispanic guy tells me he’s not gone to make it. The hibachi food is for there and the pho food is for there. Silly me thinking it’s a all you can he buffet and just rather wanting my brisket grilled instead of boiled. I move on. The next few time coming in the hispanic begins not making my hibachi telling me to set it in a certain area for it to be made. At this point i decide to not come back. I’m dad asks me to go and so i bite my pride to let him get some food. The hispanic guy has 3 area of room on the grill with he also has 2 people ahead of me. He puts there 2 plates on the grill then when it come to mind he decides to go off and and do something else. I know this seems petty but then he comes back mixes there food while completely ignoring me. Then takes my plate and tells me last time I didn’t come get my plate. Next time if i don’t come get my plate he won’t make me anything again. I’m now like yep i’m never coming to this place again. I tell my dad and he agrees this guy has a weird grudge toward me. I’ve never been rude to anyone here, I’ve tipped both the cooks and waitresses more than 15% every time i’ve been. I’ve also never wasted food ( I get small quantities and just so I never waste anything but these past few experiences as just been the final straw. Never coming back and never allowing and of my friend and family to come back as well. Asian Buffet & Grill in the falls has a better...

I had a very unpleasant experience today. I arrived with my family at around 3 pm, which is lunch time & we’d get charged the lunch price. My family did not eat a lot, roughly 1-2 plates each, taking our time. However, the waitress gave us the check without us asking for it. This made us feel rushed, but we told her we’re not ready to leave yet, we will pay later. Once dinner time started, 3:30pm, they put new food out. My family did not know that these food are specifically for dinner paying customers. Consequently, one of my family members served himself a plate of one of the foods (Shrimp). Thats when the waitress came over & said “Are you going to eat anymore of that?” A manager had to come over & explain that we would get charged dinner if we ate a lot of the specific dinner food. However - her attitude was super snarky & caused a huge commotion as if this is information we should know, when nowhereee in the buffet is there a sign or anything stating that & we were not told prior to eating. We have also gone multiple times in which we’ve eaten both lunch/dinner food & this has never been enforced. Other customers who had also arrived in lunch time heard what was going on & defended us because they also were not aware of this rule & were also eating the dinner only food. Horrible way of running a buffet. If you have rules, put a sign...

After what happened today, I'm definitely warning people to stay away. They are just plain rude. After we were done eating, I paid for our meal. The waitress brought back my card, and as I was signing it, she was standing there watching. Which is fine, I thought because it's not like I'm hiding how much I'm paying. I crossed out the tip portion because I was planning on tipping with cash before I left. She grabs the receipt from me and automatically looks at what I wrote. Again, it wasn't a big deal to me. What was a problem is that she comes back, pulls the receipt out, points at the tip, and proceeds to ask me if im not tipping. In what world does someone ever ask for a tip. You earn a tip. You are not entitled to one. I tell her no, that I am not tipping on the receipt, and she proceeds to ask me again out loud in front of the people I was eating with and the rest of the buffet guest as if to shame me for not tipping. I have to tell her no again because I'm not gonna be extorted for a tip. She proceeds to leave, and all of a sudden, she proceeds to yell to her other coworkers in their native language, which they weren't doing at all before this happened and her coworkers were just staring us down at that point. We definitely weren't leaving a tip after that and left with a feeling of...