I am not one to write bad reviews but since this happened to me TWICE in ONE week is mind blowing to me. I've been going to this Culvers for way over 12+ years and would always comment positive feedback. This past week I went to culvers with my Fiance for a concrete mixer (we both got one). We waited over 30 minutes to recieve our concrete mixers because people in the back kept deleting it from the ordering screen and it got lost. We finally had to say something as we watched everyone who ordered after us get their orders. 30 minutes later we got our two conctrete mixers. By the way we went inside and not the drive thru. THEN, I go a few days later in the drive thu to get two cheese burgers and chili cheese fries. THE SAME THING HAPPENED TO ME expect this time, I waited 50 MINUTES! I watched over 15+ cars pass me recieving everything they ordered as I'm parked running my vehicle and finally had enough after 25 minutes to say to the lady who is handing out orders "where is my food? I've been waiting for 25 minutes" She said she has no idea and she already spoke to the people in the back and they didn't know either. She continued to help out other customers and giving out orders, minutes pass and she comes out with this tiny bag but I know it wasn't two cheese burgers and chili cheese fries. I told her that wasn't my order. She then asks "What did you order?" I told her my order and she goes inside, 10 minutes pass and I finally turned off my vehicle and went inside to say to someone else "I've been waiting for 40 minutes for my order that clearly has been lost and I've watched way too many cars pass me by." I had to explain my order all over to another person and waited more minutes. I cannot believe how downhill my favorite fast food chain is going. I cannot believe how careless, unhelpful and a mess this place is. I waited too long twice because my order was deleted or missed or whatever the heck actually happened. Nothing was offered, no insentive, money back, nothing. Just unbelievable. So unhappy with these little kids taking over. Whoever is in charge needs to retrain and go over the way to handle ordered and have...
Read moreI went to this Culvers 5/14/24 in the afternoon, went through the drive thru. i ordered a crispy chicken basket. got my order after parking and discovered my sandwich was not in the bag. my wife discovered this, i went back and approached the employee who brought my food to me, he couldn't do anything and called a manager Austin. Austin asked i get the bag, i did. he asked "where's the other food'. unfortunately i could not bring that in as my wife was eating it. he accused me of trying to get free food. told me he witnessed me walk up agitated with his employees and since i wasn't 'acting like an adult' he can't, won't help, he was going too but changed his mind. i clarified either can i have my food or refund, told me he couldn't. said his GM would be in Friday(discovered he liked about that, i spoke to mark the GM 5/15 and was told he'd be off 5/16). he told me if i didn't leave he'd have me trespassed etc. i started to leave, he followed me or 'escorted' me out. the Culvers shared a building with a JETs. he followed me right out of culvers into jets, told me if i didn't leave there he would have them trespass me. i had to ask him to stop following and standing close to me. i doubt he's allowed to follow me out, possible safety issues for anyone. i spoke to Mark the GM, who is not very helpful. now i see where austin may get this behavior. *currently waiting for mark to 'look into it' before he will do anything. to note i am diabetic and got denied me food, accused of stealing by an aggressive Austin(manager) and wanted to trespass over 1 sandwich. such bad service, seems to be the...
Read moreI was there that day. I clearly remeber the soles of his shoes were indeed of the non-slipping variety. This boi was steadfast in his non splippage. The distanct look of his shirt, tattered and worn, pierces through my memories like a spatula. Who is this hunk? I know not. What I do know? Bulver's Baniac. That is the only name he goes by.
It was a concerted effort. Yink stood shoulder to elbow with Bulver's Baniac and myself at the rear. The heist was rigorous and stoofy, Yink and Baniac made it to the clear just behind the bustard bachine. Meanwhile, I was getting ranged in the freezer by some unsuspecting Bulver's security guards armed with their spatula's and ice cream skoops.
I let them win. If I'd have fought with even a fraction, a percentage, a decimal, a slight, a chunk, a piece or my raw, untamed, burning power, I would've clapped em' so hard they'd be seeing upside down. I'm still here just chillin', waitin' till Yink gets back to save me.
Look. Look. Listen. Come closer... Closer! Okay too close! Alright good. Jack? He a guy who slick as ooze and clean as a cactus. If I had a half dollar and three cents for every time he ranged a mechanical man, I would be RAX. RAX!!!! You're not listening! Rax. Anyways, keep it real shirtless Russian man. I understand to the fullest extent to which that which I have typed may perhaps not make as much sense as I would perhaps like it to, but regardless I must say that my namesake it indeed as cute as a man who cures those of illness who resides in the final cell blocks...
Read more