I’ve been to Solo Trattoria before, but after this last visit, I’ll never step foot in that place again. My spouse and I went in for dinner, and we ordered the beef carpaccio—big mistake. A few hours later, we were both violently sick. By the next morning, we were taking turns throwing up all day. I don’t know if it was the carpaccio or cross-contamination in the kitchen, but whatever it was, it wrecked us.
The service was just as bad as the food. Our server was too busy vaping in the back and flirting with her boyfriend to do her actual job. She barely checked on us, left us for an hour and a half from 8:30 to 10 pm just eating the appetizer and the vodka pasta and was surprised when we cancelled the main entree (which she was planning to bring out at 10 pm?) We were treated like an inconvenience anytime we needed something and she would leave us hanging for 20-30 minutes every-time we would ask for something until she would remember and send somebody else out to bring us what she forgot. It was clear nobody in that place cared about the customers.
The worst part? When I called to let them know what happened and ask for a refund, the manager hit me with some absolute nonsense about how they “can’t” do refunds because it’s “machine now.” Whatever that even means. Instead, he offered us a free dinner—like I’d ever risk eating there again after spending 24 hours violently sick.
I don’t know what happened to this place, but it’s not what it used to be. Between the food poisoning, the careless service, and the joke of an owner, Solo Trattoria isn’t just a bad restaurant—it’s a health risk. Avoid it unless you enjoy gambling with...
Read moreI ordered from Solo Trattoria via DoorDash a few items for Mother's Day dinner. Knowing that they may get pretty busy, I ordered 4 hours ahead and had the restaurant confirm my order. 20 minutes after my order was supposed to arrive, I texted my DoorDash driver, who informed me that he is still waiting on the order before mine at another restaurant. Realizing that DoorDash has screwed up and not wanting my order sitting at the restaurant and getting cold, I called Solo figuring I can just go pick it up myself. At that point, it was about 30 minutes after it was supposed to be at my house, but to my great surprise and disappointment, Solo told me that they have not even started cooking my order yet. So I placed the order 4.5 hours prior at that point and they did not seem to care much about the time I indicated I wanted my order to be ready. I realize it was Mother's Day, but this is exactly why I ordered and had my order confirmed 4 hours in advance. I then cancelled my order. Very disappointed in Solo Trattoria's service or rather lack thereof. Was looking forward to trying a new Italian restaurant in the area and supporting my community restaurants, but based on this terrible experience, have written them off and will...
Read moreDinner with party of 8 on Friday evening, 1/25/19. This was our first venture to Solo Trattoria & we were immediately impressed with the dining room & table settings. Next, our waiter Brett was outstanding. Well spoken, very knowledgeable of the menu & extremely attentive. The food was all excellent.....warm dipping olive oil with roasted garlic on the table; appetizers including Focaccia Mozzarella, Prosciutto E Peperoni Arrosto, Polpettine Fritte, Grilled Baby Artichokes Special, & Spinaci Caprino E Noci (salad). Our entrees included Farfalle All 'Ammiano, Scaloppine Al Mamma Carmen, Vitella Mediterranea Veal Scallopini & specials including a Roasted Salmon, NY Strip Steak & Tuna Medallions. Everything was prepared & presented perfectly.....we were running late & didn't have time for deserts, but I suspect they would be equally top notch. Solo Trattoria will definitely be on our list of favorite Italian restaurants...
Read more