Casey's — Restaurant in Fremont

If there was a way to leave zero stars I would. I come to this Casey's quite often because it is close to work and when I forget something for lunch and only have 30 minutes to get food you would think that they would have any type of hot food. Their hot food case was completely empty. Multiple other construction workers who are regulars in this store were also upset that there was no food as this is what some of them have time to get. There were 2 people in the kitchen one making up pizzas and one just staring off into space eating food. I understand that there is a wait time when it comes to certain things having to be made such as burgers and chicken sandwiches but if you know it is about that time that a majority of people come in for their lunch and you know it is going to be busy you should have food ready and some for back up. I used to work in a gas station similar to this and it was never acceptable to have the case empty. I even had a hard time even getting a sandwich. The lady just stared at me while I am standing there waiting to get a sandwich and then the phone rings and instead of helping the customer standing at the counter and having someone else answer the phone she answers the phone completely ignoring me and making one of the cashiers have to come back and make the sandwich. I get that people are short staffed. But when you have 2 cashiers, 2 people in the kitchen and one sitting in the office you would think that they have enough help for the customers especially when some are just standing there...

I ordered a pizza 06/26/2025 first time having thin crust and it was very good. I've always been pleased with Casey's pizza and always order from them!! My problem today was the Door Dash service!!! Recieved 4 text messages that the driver Lorenzo was having a problem finding my address -- i left him 2 text messages plus calling his phone to tell him and couldnt communicate as I do not speak spanish!!! I then received a message that delivery was successful and Lorenzo had hand delivered my pizza!!! That did not happen!!! I opened my apartment door to see if he could possibly be roaming my hallway-- when I opened my door my pizza was sitting on the floor in front of my door!!!! If people cant do a job they are assigned to do and not capable of being able to communicate then they shouldn't be trusted to do the job!! Id even added a $5.00 tip on my bill for him-- Never again will I ever order food to be delivered from...

Manager was over 20 minutes late when I was there today 8-5-25 and was not there after being in line for 8 minutes. 1 cash register open and the lady working was doing a decent job working through the line of constantly 8-10 people. Numerous people put their items down and walked out due to the extensive wait in line. The manager needs to be held accountable also!!! Caseys is loosing money X2 by paying the salary of a manager that isnt clocked in or even at the store, and by customers walking out...