Does anyone know who owns the Papa Murphy's in Fremont? I would like to contact them about the horrible experience I had there today. I walked in and 2 people were working, one young lady and a young man. Both of them looked right at me, turned their backs and ignored me for 3-4 minutes. The young man even walked to the back to get a pizza crust and looked at me a second time as he came back to the front.....nothing. Meanwhile he had his blue tooth speaker on the back counter loudly playing profanity laced music. I finally spoke up and asked if they were really going to ignore a customer walking in and standing right in front of them, and playing that music in the store. He shut off his music and said "sorry" and they both just stood there.......nothing. I asked for the owners name and number and they said it's Tony Beck out of council bluffs, of course they didn't know the number. We've been going there weekly for years and the last 2 times have been horrible service, which is too bad because we like the pizza. Needless to say, I didn't order a pizza tonight. Any assistance on who to contact would be...
Read moreI walked into the Fremont store at 5:13pm and ordered 4 pizzas. There was one young kid that took my order and was making pizzas. There were 2 people ahead of me that had ordered. Another young kid was back in the kitchen washing dishes. The kid out front could not keep up with taking orders and making pizzas. I did not leave with my pizzas until 5:50pm. I had to ask the employee to get a new pair of gloves because he never took them off after using the register. He just went back to making pizzas. People that had come into the store after and ordered received their pizzas before me. On line orders were made before mine. The young boy in the back finally came out and started helping. He could really move. I believe the other young boy was new. One of the pizzas I ordered was chicken, bacon artichoke. Guess what?? When I got home there was no chicken on the pizza. Where was management?? I don’t really blame the 2 young kids and I was not rude to either of them but it is unacceptable to wait 37 minutes for 4 pizzas. I never complain outwardly, I just will...
Read moreManager is highly unprofessional and should be less "testerical" when speaking with customers. This business is run rather incompetently. When you are open during operating hours, make sure the business is well lit outside and the "open" sign is turned on. Also, during operating hours, phones should be answered promptly instead of letting the phone keep ringing. It seems as though nobody is truly working at this food joint. The staff can't complete food orders on time or even make the pizzas right, so of course that is a reflection on how poorly the manager is doing their job. Would not recommend or...
Read more